ask
Search
Ask
Answered5 months ago

What issues are users experiencing with the new Thailand Immigration Management app?

THIM and TDAC notice
Need a clearer THIM and TDAC explanation? Read the THIM guide on thim.in.th.
Richard ****************
asked May 29, 2026
15.1k
views
33
replies
232
likes
This is the new Thailand Immigration app called THIM "Thailand Immigration Management" app. It is not compatible with my Vivo phone, someone else said their Samsung phone was not compatible either.
Answer summary
The THIM (Thailand Immigration Management) app has faced compatibility issues on various Android devices, with some users reporting it works on newer Samsung models while others cannot install it. There's skepticism about the app's usefulness, as some prefer the traditional website for services like TDAC. Users also highlight concerns over privacy and the steep learning curve for older phone users. The app aims to facilitate immigration processes but currently offers limited features, largely focusing on the TDAC, with a promise of more functions coming in October.
36 repliesnewest first
33

Click comment and we will ask for your email, then OTP, then name.

George #4B66Email was verified
Does THIM require a Google account for Android devices? Please also consider Android users who have deliberately chosen not to have a Google account.
THAI VISA CENTRE - visa agentVerified admin

Yes, it is required at the moment.

But you can still submit your TDAC through the web without one.

For example: https://agents.co.th/tdac-apply/ https://tdac.immigration.go.th/

Anonymous #035EEmail was verified
From what I’ve seen, the app currently does need Google Play services to work properly, so having no Google account can be a problem for some Android users. Hopefully, they’ll offer more options or a web version that doesn’t require Google integration soon.
Grant ********
Grant ********
Nokia 3310 is fine
Klaus-Dieter *********
Klaus-Dieter *********
To early to download. In Oktober you can make a 90 days report with it.🙏
Frank *************
Frank *************
It is simply not acceptable to force everybody into that digital way. It is aggressively creating problems for elderly people not a cool way to go!
Leif ************
Leif ************
Works great.
Terence ******
Terence ******
Does it mean that we didn’t have to wait in the queues of arrivals?
Michael ********
Michael ********
Official roll out is september or november so guessing early release fix all the bugs
Yorgos **************
Yorgos **************
We don't need it
Aussie-wa ********
Aussie-wa ********
How often would people use this app, to warrant keeping it on their phone...expats rarely, tourists maybe once a year....I'd use a website
yasy****
yasy****
Thai style, make things complicated
Peter **********
Peter **********
They expect all retired to be dead buried soon and dont consider any old people that still using old normal phone. Discrimination..
Toni ***********
Toni ***********
You have to be kidding
Erik ***********
Erik ***********
Samsung works fine. Just make sure it's not an old Samsung 🤣
Fahad *********
Fahad *********
Fahad *********
Fahad *********
STARTING FROM 1st October
Morgan *********
Morgan *********
Pontus ****
Pontus ****
What does the app do?
THAI ******************************
THAI ******************************
This is related to NFC (it's required on the device to use the app), you still can use the tdac website.

We will soon have a free service to help those with older phones where they can just chat with our system to do it as well.

******************
Luc ************
Luc ************
Same same as my Samsung phone.
Jay *******
Jay *******
Is this just for TDAC or can you do other things like 90 day report?
Jason ****************
Jason ****************
Just dl the apk and bypass the Google play
Teo ******
Teo ******
Need back again 72 hours before departure
Steve *******
Steve *******
When a Thai government branch releases an app or a website, you can just assume that it's not going to work properly.

And there doesn't seem to be any actual reason to use this app anyway. The TDAC can be done on the website in 2 minutes.
Elías ********
Elías ********
It works on my Samsung S24
Clint *********
Clint *********
Just downloaded it on a Samsung A53
Mike ********
Mike ********
Working on Samsung galaxy s25, android 16, OneUI 8.
Finns ********
Finns ********
Galaxy S21 5G loaded and good to go
Frank-Steven ***********
Frank-Steven ***********
Is there any added value to this app? Else, not inclined to consider using it. No idea what’s with the trend of having an app for everything that could easily be done on a website. Also no idea why people would use a tiny phone screen to fill a form, when a bigger screen and a keyboard would be much more comfortable. Oh well, I guess I don’t have to understand everything. 😅
Steve *******
Steve *******
Works on my Samsung A14.
Bangkok********
Bangkok********
Get an iPhone. Works perfectly!
John **********
John **********
You need to be on Android 8 or greater. Works fine on my Samsung

Activity

33 joined
Richard ****************
Richard ****************
Richard ****************
Richard ****************
Richard ****************
Richard ****************
33
people
Thai Visa Advice and Everything Else
Thai Visa Advice and Everything Else
...members60% approval
Member 1
Member 2
Member 3
Member 4
Member 5
Member 6
Member 7
Member 8

Related

25
Can I use the THIM App instead of TDAC for the arrival code in Thailand?
1.7k731mo
Is the THIM app operational for arrival cards in Thailand as of October?
3.4k30152mo
What are the recent updates regarding the fast-track immigration services and the THIM app for expats in Thailand?
7.2k62783mo
What is the new THIM App for Thai Immigration, and what features does it offer?
8333125mo
Does the THIM app replace the TDAC for entry into Thailand?
4.9k81115mo
What is the process for extending a DTV in Thailand and what should I be aware of when visiting immigration?
8.3k71935mo
What are the requirements for extending a DTV visa in Thailand and what should I expect during the application process?
1.8k2485mo
How does the new Thailand TDAC app improve the immigration process for expats?
3.7k24495mo
What is the new THIM app from Thailand's Immigration Bureau and how does it work?
4.4k101085mo
What should I do if I'm late on my 90-day report for my DTV visa in Thailand?
6.5k91885mo
What are the experiences of entering Thailand on a DTV visa?
8.4k401726mo
Do I need to complete TDAC on every entry and how do I report my 90-day stay in Thailand?
2k15197mo
What precautions should travelers take regarding TDAC scams when visiting Thailand?
6.2k191537mo
What are the requirements and experiences for doing a same-day border run from Samui to Singapore on a DTV visa?
1.8k14169mo
How serious is a delayed TM30 submission for my first 90-day report in Thailand?
1.5k1291y
What are the experiences of others with THAI VISA CENTER for obtaining a Non-O visa?
2.2k20141y
What should I do if I missed my 90-day reporting in Thailand and now face fines from my agent?
9.5k721142y
What are people's experiences using Siam Legal for visa-related services in Thailand?
1.8k1072y
What are some recommended visa services in Bangkok for obtaining a NON-O visa and renewing a driver's license?
9953123y
What should I know about 90-Day online reporting after leaving Thailand?
2.2k2184y
Can I use the yellow TM30 receipt my new landlord provided instead of the traditional blue one for my 90-day report?
2.7k24166y
How can I complete my 90-day reporting in Thailand online, and what should I know about the process?
2.4k16266y
What are the experiences of expats with immigration processes in Thailand during the COVID-19 pandemic?
2.9k20337y
Why Is My 90-Day Online Report Pending For So Long?
694257y
Can you do the online 90-day reporting in Thailand if your TM30 is not current?
1k757y

Resources

Need help with 90-day reporting?