it’s a little ironic how they like to boast about how many people will come and how many billions of baht will be spent, but when half the numbers show up there systems are still overwhelmed
I applied last week for Thai Pass, no QR code on my CDC card and it took 7 days to be approved
well the hotel sent me my confirmation but some of the spots weren’t filled out, like my passport number but I submitted it anyway and my Agoda confirmation and got my Thai pass last night.
At least over the phone you can ask questions and initiate even if it’s finished through email
I booked through Agoda, first hotel was prompt but I wasn’t satisfied, cancelled and rebooked and didn’t get an email for almost 24 hours….likely they are a bit swamped and also +12 hours probably didn’t do me any favors.
By the sounds of it I would just start making phone calls to the hotels directly