A few questions for those with DTV and Bangkok bank accounts

1. Do Bangkok bank notify you? Message? Email?

When we try to make any mobile banking transactions it now says "recipient invalid" (they were fine before), so we wonder if that means they have cancelled our account?

2. If we are cancelled, do we have to visit the branch where we setup the account?

Thanks for your help

Hi all

Not visa related but I made it to Thailand from Australia no problem . I decided to use wise for money transfer because they have card to make purchases as well, but yesterday they cancelled my account. Has anyone else had a problem like this