We process many cases through the online portal and have noticed email issues on their end over the past two weeks. It’s possible they tried to contact you, but the message didn’t go through.

We recommend reaching out to them directly to avoid delays, as they may be waiting on a response from you without realizing the email failed.

Also, which embassy did you apply through?

To save money, we recommend applying for your Non-O visa before traveling to Thailand via

Once you're in Thailand, you can open a local bank account, which will make future assistance from any agency much more affordable.

While we cannot comment on the agency you mentioned, there are many reputable agents in Thailand, including ourselves.

We can assist you in Udon Thani remotely via EMS, so there is no need to travel to Pattaya.

While visiting Pattaya in person may offer cheaper options, if you want the smoothest and most convenient process, we can take care of everything for you.

Please note, if you do not yet have a Thai bank account, you would need to be physically present to open one.

The best approach is to apply for your Non-O Retirement Visa before arriving in Thailand, then open a bank account based on that. If you decide to use an agent later, your costs will be much lower.

If you need assistance, you can contact us:

LINE:

Email:

@Michael ******************

No problem, it's a bad error message.

Your format is correct.

Our team would be happy to assist you.

We offer door-to-door services throughout Bangkok and can also help with opening a bank account if needed.

If you are not yet in Thailand, we recommend applying for your Non-O visa before arrival to help reduce costs.

For assistance, you can contact us by email at or message us on LINE at

You need to wait until Tomorrow.

The system only allows 3 days before arrival date.

@Ally ***********

We provide service in every province of Thailand, meaning you can continue using the same agent even if you move. If a client chooses to apply on their own, we assist them with obtaining a TM30 in the relevant province to support their application.

Our yearly extension fee has also been reduced over the past two years and is now just ฿14,000 per year.

We’re sorry if you previously used an agency that was unable to offer you proper assistance. A trustworthy agency will never mislead you into thinking you cannot apply on your own; they will guide and support you throughout the process.

@David ******

Yes, we have many clients which use us in Lamphun.

If you wish to switch to not using an agency you simply need to file a TM30, which is something we also can assist with.

Yes, those are the typical costs. The most expensive part of the process is converting from a Tourist or Exempt entry to a Non-O visa.

Here is a breakdown of our fees:

- Initial Non-O Visa: ฿23,000

- Yearly Extensions: ฿14,000

- Bank Account Setup: ~฿13,000 ( already includes insurance package )

= ~฿50,000

We provide all services nationwide, except for the bank account opening. For that, our team needs to accompany you in Bangkok.

We explain the process because some members in this group may not yet be in Thailand, and it helps them see how they could save on service fees for opening a bank account and obtaining their initial Non-O visa.

You may find lower fees in Pattaya, but many providers there do not offer fully remote services like we do. Our service can be especially helpful if you are traveling around Thailand or prefer not to stay in Pattaya. We also support you via our support lines, and have been in service for 15+ years.

Just make sure the agency you choose has a proven history. Using an agent requires a lot of trust, and unfortunately, we have helped many clients who were scammed by unreliable agents, leading to serious overstays.

It can also happen that an agent quotes one price at the start, then tries to change it in the middle of the process. Make sure the agency you work with has no history of doing that.

@Bret *******

We can obtain one for you within thailand but as mentioned the cost would have been cheaper if you applied outside of thailand.

You can send our team a message if you need assistance with this process.