troubleshooting

Showing 10 questions

This page displays all the results for the Troubleshooting tag, sorted by the most recent activity. There are a total of 10 questions that have been tagged with Troubleshooting. Explore the questions to find discussions and information relevant to this topic.
Mar 6, 2022
3 years ago
Catherine *******
ORIGINAL POSTER
Hi..I just signed up for AIS Sim and post-paid monthly unlimited data ...my mobile works ...but it can't 'see' the network and my laptop can't see it either and so has no connectivity. Any suggestions that might save me trekking back to their shop?
Sep 2, 2021
3 years ago
Alan *******
ORIGINAL POSTER
I've seen some people posting that the online 90-day report system is working now. I can't get it working for me. Is it me, or is the system broken again (or still?)

TIA
Jul 31, 2021
3 years ago
Gary ***************
ORIGINAL POSTER
Hi, I am trying to do my 90 day report online. It expires on August 8th. The website doesn't seem to be working properly especially when I try to input my nationality (Canadian) Anybody else having challenges with the website?

[members only]

This is the link that I see when I try to get to the next page which is simply blank.

[members only]
Feb 16, 2021
4 years ago
Senyorito *******
ORIGINAL POSTER
who tried online 90 days report? because I can't register online..

thanks in advance.
Dec 21, 2020
4 years ago
Rob ******
ORIGINAL POSTER
I've been trying to do my 90 day report online today. It starts 15 days until due (January 4). I have had no problems the last 2 times using Chrome. I have turned off pop ups and language. All day I've been getting the "go to Immigration pop up". I've tried 4 browsers unsuccessfully. I've changed nothing from the last two times.

Any ideas?
Dec 2, 2020
4 years ago
Ben ***********
ORIGINAL POSTER
Hi, sorry annoying topic but i still can't get the 90days online report done, i have done countless reports in person at immigration office in the past, i arrived in Thailand 25th. Dec. 2019, since then i do my reports in person because i can't even pass the first page online, i always get the immediate error message "For further information regarding The 90-day Notification Report Service, please contact the Immigration Branch Office in your residence area" after i put in the captcha code and click submit.

I followed all advice i could find here in the group and elswhere. My 90days report is due on 13th of Dec. so my timewindow should also be ok.

Any advice here? I report to Samut Prakarn Immigration.

Thanks
Nov 28, 2020
4 years ago
GR ********
ORIGINAL POSTER
Good evening,

I've been trying to do the 90 days report online through internet explorer, firefox and chrome and through the mobile application with the same result and getting two different messages. Through my browser I get the following message: For further information regarding The 90-day Notification Report Service, please contact the Immigration Branch Office in your residence area.

The following message appears on the mobile application: permit data on your passport must not overstay otherwise you can contact the immigration branch office in your resident area

Notification must be made by December 9 so I am within the required period. The two times I have made the notification was in person.

Does anyone know of a solution to make the notification online?

Thanks
Sep 9, 2020
4 years ago
Jeff ******
ORIGINAL POSTER
I just filed my 90 day address report online and I experienced something interesting. When I tried to submit the first page I was getting the error that tells you nothing useful. That was strange as I have filed online successfully the past two times. So, I was scratching my head trying to figure out what could be wrong. I was in the acceptable time window to apply so it seemed a mystery. Then, I had an idea. On the "Arrived in Thailand(Date)" field I had manually entered the date. For some reason I decided to try using the little calendar tool to select the date instead. Submitted again and, voila, success. For what it's worth, I had tried unsuccessfully with the manual entry on both Firefox and Chrome before making this change. As a regular follower of this group I do occasionally see people posting about not being able to file online. I think most of those are for other reasons (e.g., not having done an initial report in person, not being in the proper time window) but who knows, maybe this is causing problems for a few others as well so I thought it might be worth sharing my experience.
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