Is it normal that the Thai SETV system only shows the first page of PDFs?

Hey guys,

I’m applying for the Thai tourist visa (SETV) online and I’m really confused about the document upload system.

I’m doing everything from my phone (no computer available), and here’s what happened:

• I uploaded my round-trip flight ticket in one single PDF (page 1 = departure, page 2 = return).

• I also uploaded my bank statement: page 1 with the balance, then the following pages with my transactions for the last 3 months.

• But then I got an email saying that my return flight was “missing” and also that my 3-month transactions were “missing.”

The problem is that when I hit the preview button in their portal, it only shows me the first page of the PDF. I assumed the agent could download and see the whole PDF on their side… but it looks like they only check the first page??

Now I’m stuck because:

• How the hell am I supposed to put a full bank statement (3 months of transactions) into one single page? That’s literally impossible unless I photoshop a collage.

• I already uploaded complete documents, but they still asked me again as if I didn’t.

Is this normal? Can the officers actually download and see the full PDF, or do they really only check page 1? Anyone else had the same issue doing the application from mobile?

No one mentioned the nightmare that uploading the various documents in the correct format would be. Maybe it's because I'm old and crap at such things.

It took me hours!

Awaiting the verdict.

Thanks for all the help and advice I recently received, regarding the issues I was having with the Thai Evisa website. With only 2 days left of the 14 day window to complete and submit my documents. I have finally managed to upload my documents.

A heads up for anyone that has an issue with the site, and are asked to submit further documents. After clicking on the red icon to upload documents on my Macbook the link does open but it’s not in view. You need to click and hold the screen and scroll across to the link. As there is no scroll bar this is not obvious until it was pointed out to me.

Hope this will help others and thanks again for the help. Now fingers crossed it gets approved

I've got all my documents ready, merged and compressed, covering letters etc. but I can't upload them into the system. I've entered all my information in the first 3 pages, double checked it, but when I go to upload 3,4 and 5 - current location, proof of finance and employer details, I can't upload the files. It just keeps giving me this 403 error message. Has anyone else had this? Is there something obvious I'm doing wrong? Thanks for any help.

Hello everyone!

I am doing submit my visa application on Thaievisa website. There are some documents that I need to attach on Financial evidence. But I can not find any icon for “add attachments”. Otherwise, when I click pen icon refer to edit and file icon for preview. Do you guys know which icon that I must click for submit other files?

Thank in advance

I got a request from the Thai Embassy in Jakarta asking me to submit a clear bio data page. I had already checked it before and made sure the file was clear. But since they asked again, I uploaded a new file.

After uploading, normally you can click to preview the file. But this time, when I clicked it, it just showed a blank page. I’m not sure if the file was really sent or not.

Has this happened to anyone before? Would love to hear your experience. Thanks!

Hi everyone,

When applying for a LTR Visa, has anyone had an issue with uploading documents? My problem is I save my documents but when I go to upload them to the LTR application site, they are not showing. They are where they are supposed to be. However when I use the upload feature on the LTR site, most are nowhere to be found. All are .pdf.

Appreciate any help. This is only thing holding me up. I reached out to BOI as well.

Thank you.

When I go to upload my documents, nothing shows for the preview.. is this normal?

Anyone had trouble uploading the additional document/s before?

After clicking upload (3 times), I'm getting the 'success' message appear in the top right, but it is not actually showing as uploaded and thus not letting me click Submit.

The file is compressed 1MB PDF and contains ~50 pages.

Edit; having an absolute nightmare uploading these. Received email 4 hours ago. Chrome is not showing the notification at all. And using Edge is giving the above.

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this is purposefully not my screenshot in order to follow the group rules. This is taken from the user manual

I am doing the e-visa application for Non Imm OA visa for the first time. I have to upload supporting documents. In some categories, like "financial evidence" and "passport pages containing travel information of the last 12 months", I can only upload one document. But I have the information in two or three .pdfs or .jpegs. What is the solution to this? Is there a way to upload two or three documents to one section? Thanks for advice.