Been trying to get in contact with support for 8 DAYS for a transfer that I didn’t recieve the services no response I have tried à million ways to get in contact nothing

Still trying to obtain bank account. Was able to open account with GSB (Government Savings Bank) but found out today that there will be a problem transferring from USA bank with Wise app. They also told me when I opened the account that I couldn’t access their mobile banking app to check deposits, balances, etc because I wasn’t a Thai citizen but I could check at ATM. I asked about mobile banking website and they said yes. Today they said website was no longer supported. Went to Krungsri bank and they couldn’t get their scanner to read chip in my 2 month old passport. They also said I couldn’t use their mobile app or their banking website because they aren’t available to anyone over 70 (seriously??). They didn’t even answer my questions about Wise transfers and annual reporting. Going to try different branch of Kasikorn with my immigration residence certificate in hand and my wife not after being rejected because she wasn’t able to exactly sign documents the same due to dementia. Does any of this crap get easier??