I agree the new booth were nice too,.hopefully soon it will come down to machines only and just 1 person sitting and overseeing like they have in Amsterdam. I believe Thai nationals can now go thru via Machine only!
during what time of the day did you fly in and how were the lines? I saw a video yday that had lines at BKK that I had never seen before. I flew in at 2300 6 weeks ago and I was out in less than 10min.