Anonymous participant sounds like everything was correct. How long was the 500K in the account? Were you previously in Thailand? If so, what type of visa and did you cancel it?
Anonymous participant 711 this is from the Philippines. It says 3 months of bank statements and then 500,000, but not fully clear in saying you need 500k for all 3 months
Did you merge documents together? You can only upload one document per link/request. If you upload a second document (e.g. 8,000 checking account after uploading 40,000 in another account) only the second upload would be saved.
Don’t think there is anything you can do. How did you lose your passport and receive a new one all after submitting e-visa but before getting the visa approved?
You mentioned Thai residency, but I don’t think you would qualify for any visa that would lead to that. Your best option is the DTV visa, which is a five year visa, but you have to exit and re-enter every 6 months (180 days). You either need to work online/remote, sign up for a course like Thai cooking or receive medical services in Thailand. You also need about 16k usd in your bank account