Admin if this post is acceptable I would appreciate the groups input
Interested to hear feedback on what seems to be a unique situation.
Applied DTV online 12th November using Malaysia as my application country (Australian passport holder with long term resident visa in Malaysia)
Received email request next day for 6 documents to be provided with two needing "Embassy authentication" (Malaysian Foreign affairs department authentication with notary endorsement as my company and employment contract are both Malaysian)
Managed to get both these completed in one day and submitted Thursday 14th along with passport all pages, proof of rental in Thailand and proof of income (even though funds proof had been provided)
Everything was perfect, until it wasn't..
Status show awaiting approval and then a system email was received stating
"Your visa application has been cancelled. Applicant’s date of expiry passport provided is incorrect with passport biodata page. (13 Sep 2033)
*Please note this is an auto generated e-mail. Please do NOT reply to this email."
(yes, 13th Sept 2033 is the correct expiry date)
I emailed Thai embassy with the passport attached showing the expiry as correct but received no reply
Has anyone experienced anything like this
#Note. When I loaded the biodata page at the beginning of the application as requested, the auto page came up stating passport expiry 1933 as below photo
I edited the application as instructed but I can only think that there is a web page glitch and I seem to have no recourse
Any advice would be greatly appreciated 🙏🏻🙏🏻