My landlord sent me a photo of the TM30 receipt. I used it for my 1 year extension. You should confirm that they submitted the TM30 by having them send you a photo of the receipt.
Telling the driver to go to Impact was easy. It is that last bit that was confusing to the driver and of course he doesn’t follow a map app. It helps to have a photo of the MTT building. I asked my wife to go with me since it was the first time. I am glad I did. I wouldn’t have go at all except that the online website failed me this time.
I went last Friday for the first time. I got there at about 10am. It took about 30 minutes. Getting there was a chore. Had to use Google maps to help the taxi find it as well as as a street food vendor. Note that there is no food at MTT. There are some nice restaurants a longish walk away. We found them by asking a motorbike taxi driver.
Ask if you need to do a 90 day report. Your need to leave with a 90 day report receipt that you keep. The 90 day report is another form to fill out but doesn’t cost anything.
Bring your bankbook. They will want to see a transaction the day you apply. There are bank branches in the building. I usually just withdraw some money from the ATM and the put my bankbook through the update machine.
Use the online appointment system if you can. It will reduce the wait time. If you don’t make an appointment then show up at 8:30 am when the office opens. There is no need to show up much earlier but if you show up mid morning you will wait longer. Also they close at lunch.
They may want additional photocopies of some documents. There is a photo copy shop downstairs. Don’t panic. You won’t lose your place in line if the ask you to go do something you can do in the building.
Takes notes for next year.
The first time I did this I was there for 5 hours ( including lunch). The fastest I’ve done this is 90 minutes.