Every immigration office has their own requirements and probably normal if you doing yourself they'll pile on a bit.

You don't even bother to say what country you are from or visa type..however if coming on 60 day visa exempt you already seem to know it will be a problem... just book a camcelable round trip so you can modify your return once you get an extension... otherwise you probably in for a very miserable vacation after being denied and sent back home immediately.

Just go to a few other banks/branches and if still can't figure it out, just see a visa agent and be done with it

I'd be totally surprised if you managed to walk through immigration with the current environment.

@Mike *********

visa yes, passports doubtful

@Mike *********

"is attached to one of my US passports " i've heard of dual citizenship before, but how is it even legal to have more than 1 US passport?

reduced retirement visa ? say what??

Being on probation he's not allowed to travel anywhere,.especially out of the country. Probably wouldn't have any issues getting to Thailand but he would be in major trouble if he ever comes back.

probably want to work with an agent, even though it shouldn't be necessary.

You don't say why you were denied, so difficult for anyone to give you a real answer