@John **********
my understanding is that these volunteers work for immigration (considered police) and help foreigners at immigration offices navigate the process … whenever I have to go to immigration personally on my own (rare) these are the first people I look for to make sure I am not wasting mine, and other people’s time asking the wrong people stupid questions.
As for Thai police in general, I’ve never had an issue with them … unlike police where I’m from (Canada & the USA) if I see a cop or cop car in Thailand I never give a second’s thought to the potential stress & hassle such an encounter might have in store … in my 4 years living in Chiang Mai, other than the increasingly rare checkpoint (mostly for motorcycle registration checks) I have seen exactly ONE instance where it looked like the police had pulled over a single car for a traffic violation, and it only looked like it might have been for a violation, it could have been a break down and the cop was stopping to help.
And believe me, if Thai police decided they were going to start pulling over drivers for driving violations, a trip to Big-C for groceries would take 4 days & cost 50,000 baht in fines.