is there a secret to getting automated payments for things like phone, internet, TV, water, electricity?
even just being able to go online and pay bills from my banking app or internet banking would be an improvement.
I've had a Bangkok Bank account (with a working mobile banking app) since early 2020, but whenever I go to places like True to pay my phone/internet/tv bill and ask them if I can be set up to auto-pay or at least pay my bill from my online/phone banking, I feel like I'm asking them to invent a new form of banking based on blood letting!!?!?
why can I give the poor guy with no legs at my local market a few baht by scanning a QR code on his cup, but I can't pay my phone bill other than by going to a 7/11 with cash, or to a True service center??
TLDR : Answer Summary
The post discusses the challenges faced by the author, an expat in Thailand, trying to set up automated payments for utility bills through their mobile banking app and various service providers like True. Multiple commenters provide solutions, sharing that different apps and banking options exist for paying bills, including the True iService app, MEA Smartlife app, and direct debit setups. Recommendations include visiting bank branches or using specific banking apps to access payment features, confirming that many expats are successfully paying their bills online via various banking applications.