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krungthai bank

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This page displays all the results for the KrungThai Bank tag, sorted by the most recent activity. There are a total of 36 questions that have been tagged with KrungThai Bank. Explore the questions to find discussions and information relevant to this topic.
Apr 23, 2026
8 days ago
Alan *******
ORIGINAL POSTER
Overseas Transfers

Hi all, just got a bank account with Krungthai who were very helpful and will be making my deposit soon ,, Someone here once said when you apply for your 90 day O from your own country immigration don't usually ask for proof of o/s funds ? if anyone can confirm that it would be appreciated as i'll be going through wise and the 400 baht i just sent as a tester was coded DXSDT which i believe means cash transfer.
26 comments
Mar 16, 2026
a month ago
I opened a bank account in 2017 on krungthai bank (on ED visa at the time)

Now im on DTV

I got a text message from the bank about CRS (common reporting standard) and coming to the branch to do a check

im not concerned about this operation in particular, however ive been very reluctant to go to the bank for anything in case they decide to close my account.

Has anyone been in this situation with this bank? do they close your account if you show up for anything there?
28 comments
Feb 24, 2026
2 months ago
Hi everyone,

I received a message from Krungthai Bank asking me to update my CRS/FATCA information. I am not a U.S. citizen and I currently hold a DTV visa in Thailand.

Recently I deposited 20,000 THB into my account (cash from my home country bank withdrawal). Could that be the reason ??

Has anyone experienced something similar?

What will bank do ? Will they close my account ? And charge me tax ?

I used to have students now switched to DTV

Thank you 🙏
36 comments
Feb 2, 2026
3 months ago
Hein ************
ORIGINAL POSTER
I tried transfer money to krungthai bank from Wise.

It keep bouncing back.

Wise no longer work in thai?

Any other suggestion?
173 comments
Jan 12, 2026
4 months ago
Stephen *********
ORIGINAL POSTER
Hopefully this will help others to make a very important decision. Feel free to add banks that I’ve missed
51 comments
Dec 3, 2025
5 months ago
Nadeem ********
ORIGINAL POSTER
Can’t access my KrungThai Bank Acct!!

I opened my KrungThai bank account 2yrs ago when I was in Thailand using my educational visa paperwork. All good, used the account for loads of transactions and daily life.

I am now back in the UK. No plans to return to Thailand anytime soon. Changed my mobile and can’t access the Krunghtai app. It prompts me for my passport number. I give it. Then it says more ID required and go to the branch in person.

Going to the branch in person is not possible. They must have a ID verification process for foreign account holders who are not in Thailand??

Can someone advise?
29 comments
Nov 27, 2025
5 months ago
Colin **********
ORIGINAL POSTER
Pick up on another site. Krunthai bank are actively closing accountshelp by DTV (tourist) visas, its a policy introduced 2025.

Bank limitations for DTV, response from Krungthai

My Krungthai account has stopped working today: card payments were declined, and the app is locked.

I opened this account while was on an ED visa (2024), and later (2025) switched to a DTV visa (workcation category for remote workers).

I visited a branch and spent about 2 hours resolving the issue.

The outcome was:

• The account itself works, and I can receive transfers

• My debit card was unlocked for online payments until its expiry date, so I can pay in Grab, online, and at stores.

However, the Krungthai NEXT (bank application) is still soft-locked: I cannot log in; the app shows: "Additional verification required, please visit a branch."

The branch teller informed me: "Since you are on a DTV visa, we cannot unlock your app unless you change your visa."

So, there is a lock: you can not login app because verification needed, you can not verify because of DTV is limited.

There is a response from krungthai support email:

Dear Mr. ***

Please be advised that Krungthai Bank has implemented updated conditions governing account opening for foreign nationals and authorization for the use of the Krungthai NEXT Application.

2. DTV Visa Restrictions: Please note that the bank currently does not accept new account openings for customers holding a DTV Visa, nor can this visa type be used for applying for other bank products or services.

These updated conditions are effective from April 3, 2025, and remain current.

The new policy entails the following key limitations, impacting both new and existing customers. New Account Opening is no longer permitted for foreign nationals holding student visas (specifically those attending language schools or special, non-degree courses).

Furthermore, for Existing Customers, this policy impacts service access in two main areas: if you encounter issues with the Krungthai NEXT Application and require identity re-verification to regain access, you will be unable to complete this process. Additionally, existing foreign customers are currently unable to issue a new or renew an expired Debit Card.

We again sincerely apologies that our branch staff were unable to provide the requested service. Please understand that our employees are strictly obligated to adhere to the rules and conditions established by the bank, ensuring consistent operational policy across all locations.

If you have any queries, please do not hesitate to contact our Krungthai Contact Center at 02-1111111 , 24 hours every day.

For more information and benefits, please kindly visit our Website or via application Line@Krungthai Connext

Sincerely yours,

Krungthai Contact Center

KrungThai Bank PCL.

I contacted to a few random agents, in hope that prob they have any workaround.

There are their responses:

#1:

Unfortunately, because the DTV is treated as a tourist-type visa, most Thai banks no longer allow DTV holders to open accounts, and some have recently begun deactivating tourist-visa accounts. This policy was updated recently, and based on what we have seen, it is unlikely to change soon.

#2:

That right for DTV visa it 's same tourist visa can't unlock. But you can used true money or if you have Thai friends can give they bank for you. I feel sad that I can't help you with this matter.🙏🙏🙏

So, it seems impossible to have a bank account on DTV at all, even existing ones will be limited. I had a hope that this won't occur to existing customers (like in my case: opened account on ED, then switched to DTV), but it did not work.

Quite sad that while being allowed to live and work remotely from a country for 5 years period you have no access the local banking.

Even re-issuing existing card is impossible (so if one day you will see fraudulent transactions, that may happen after any random data breach, like recent AirAsia one - you can either tolerate or block your card forever, e.g. lose ability to pay online).

According the Krungthai response, it seems that even ED visa holders will be affected (existing and new ones), just matter of time.

For Promptpay (QR payments) the workaround is to use TrueMoney app: after passing verification you will be able to pay by QR, receive money by QR, for both company and personal accounts. It may take A LOT of attempts to pass verification: attaching the same docs may lead to different outcomes: mine was verified from 1st attempt, my wife still can't pass it after >5 attempts.
32 comments
Nov 26, 2025
5 months ago
# Bank limitations for DTV, response from Krungthai

My Krungthai account has stopped working today: card payments were declined, and the app is locked.

I opened this account while was on an ED visa (2024), and later (2025) switched to a DTV visa (workcation category for remote workers).

I visited a branch and spent about 2 hours resolving the issue.

The outcome was:

• The account itself works, and I can receive transfers

• My debit card was unlocked for online payments until its expiry date, so I can pay in Grab, online, and at stores.

However, the Krungthai NEXT (bank application) is still soft-locked: I cannot log in; the app shows: "Additional verification required, please visit a branch."

The branch teller informed me: "Since you are on a DTV visa, we cannot unlock your app unless you change your visa."

So, there is a lock: you can not login app because verification needed, you can not verify because of DTV is limited.

There is a response from krungthai support email:

>

Dear Mr. ***

Please be advised that Krungthai Bank has implemented updated conditions governing account opening for foreign nationals and authorization for the use of the Krungthai NEXT Application.

2. DTV Visa Restrictions: Please note that the bank currently does not accept new account openings for customers holding a DTV Visa, nor can this visa type be used for applying for other bank products or services.

These updated conditions are effective from April 3, 2025, and remain current.

The new policy entails the following key limitations, impacting both new and existing customers. New Account Opening is no longer permitted for foreign nationals holding student visas (specifically those attending language schools or special, non-degree courses).

Furthermore, for Existing Customers, this policy impacts service access in two main areas: if you encounter issues with the Krungthai NEXT Application and require identity re-verification to regain access, you will be unable to complete this process. Additionally, existing foreign customers are currently unable to issue a new or renew an expired Debit Card.

We again sincerely apologies that our branch staff were unable to provide the requested service. Please understand that our employees are strictly obligated to adhere to the rules and conditions established by the bank, ensuring consistent operational policy across all locations.

If you have any queries, please do not hesitate to contact our Krungthai Contact Center at 02-1111111 , 24 hours every day.

For more information and benefits, please kindly visit our Website or via application Line@Krungthai Connext

Sincerely yours,

Krungthai Contact Center

KrungThai Bank PCL.

I contacted to a few random agents, in hope that prob they have any workaround.

There are their responses:

#1:

>

Unfortunately, because the DTV is treated as a tourist-type visa, most Thai banks no longer allow DTV holders to open accounts, and some have recently begun deactivating tourist-visa accounts. This policy was updated recently, and based on what we have seen, it is unlikely to change soon.

#2:

>

That right for DTV visa it 's same tourist visa can't unlock. But you can used true money or if you have Thai friends can give they bank for you. I feel sad that I can't help you with this matter.🙏🙏🙏

So, it seems impossible to have a bank account on DTV at all, even existing ones will be limited. I had a hope that this won't occur to existing customers (like in my case: opened account on ED, then switched to DTV), but it did not work.

Quite sad that while being allowed to live and work remotely from a country for 5 years period you have no access the local banking.

Even re-issuing existing card is impossible (so if one day you will see fraudulent transactions, that may happen after any random data breach, like recent AirAsia one - you can either tolerate or block your card forever, e.g. lose ability to pay online).

According the Krungthai response, it seems that even ED visa holders will be affected (existing and new ones), just matter of time.

For Promptpay (QR payments) the workaround is to use TrueMoney app: after passing verification you will be able to pay by QR, receive money by QR, for both company and personal accounts. It may take A LOT of attempts to pass verification: attaching the same docs may lead to different outcomes: mine was verified from 1st attempt, my wife still can't pass it after >5 attempts.
122 comments
Nov 10, 2025
6 months ago
Visa update from ed to DTV in KTB.

Has anyone changed to new phone and need to go to bank (Krungthai bank ) to update the visa status from ed to dtv ? I'm afraid that can cause a failure to continue used of the bank acc bcos of dtv visa changed.
5 comments
Oct 13, 2025
7 months ago
Tom ********
ORIGINAL POSTER
I have successfully transferred funds by Wise to my Krungthai account from Australia.Is it possible to send funds back from that a/c back to Australian account via wise?
10 comments
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