its hit and miss, even though we have been with SCB for more then 13 yrs you would believe how difficult and stupid things get, at our local branch they know my wife and i very well, i went to ask for a bank statement or they dont have to print it out and give it to me just tell me if there was a remittance from my account to someone else on a certain date for this amount of money as they say they didnt receive it, we need copy passport, i dont have with me i have my thai license or i can show you a photo of my passport on my phone, after
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mins of discussing and there were seeing i was getting agitated not angry the manage came out and obviously knows me and took a print out and gave it to me, i checked and remittance did go so i handed the statement back and left. even the small things with banks and their staff are plain down outright difficult they can make things.... its the thai head in box syndrome cannot look outside the box... too difficult or we mite get into trouble...