Somewhat rude but they're correct. You cannot stay in Thailand for 32 days unless you have the 60 day or greater Visa. You can extend the 30 day that you get when entering the country while there for a total of 60 days. Or from your home country you can apply for a 60-day tourist visa. That would be the correct way for you to do that. At least based on the understanding that I have at this point. It sounds like it takes 3 to 4 business weeks to return and you have to have your flight information as well as your lodging accommodations.