@Ally ***********
Thank you - yes I agree, that's why I am asking which branch people have gone to. Honestly, it's such a ridiculous waste of time. There is nothing complicated about this request. They know us, they've seen our transactions for over a year. We're very active customers. I just want my own account. I have all the paperwork. It just seems near impossible .... and utterly ridiculous. I am dealing with Bangkok Bank in Central Chiang Rai. Maybe I just go to one in the city instead and try my luck there.
In answer to your other question, I went with my partner to open his separate account. We had all the appropriate paperwork. He filled in everything as requested. They said it was fine and would confirm in a week. But the following week went by and nothing ... so he went back in to follow up. Had to apply again ... waited another week, and nothing ... went back in ... then he finally got the blue bank account book but had to press on for internet banking ... this process of following them up repeatedly went on near three months ... Clearly we're working with the wrong branch.