Happened to me just before Buddha days. Had to wait several days and sit and wait in Kasikorn bank for hours. Not a nice thing to do to customers of the bank.
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.