@Seb *******

yes if you are currently in Thailand. Some embassies seem more strict than others.

@Robert ********

they said they can't repair it because no spare parts and not willing to pay anything.

@Kris ********

no because if I return the laptop to my company like this they will charge me full cost. If the laptop doesn't start it's not my fault so they won't charge me. But I can't give them some money and smashed laptop saying someone else smashed it and it's not because the laptop doesn't work.

@John *********

yesterday I said I have all these evidence I will post on Google reviews if they don't resolve this issue.

@Kris ********

it can still be checked but I only care restoring to how it was before physically. They can't even do that.

@Vera *************

that's the thing can't find used with the same specs

@Michael *******

yes I contacted head office.

@Roman *********

I have but the stay here was more than the time allowed out of country.

@John *********

would that not be slander or libel though? Some people advise against this.

Tyler NolinSo what I want is tough: even their best laptop is not up to spec compared to my laptop so I can't work with what they have. And like I mentioned that can't fully restore the damage. Only the internal screen but not the screen housing but I can't work with a giant scratch on it. I work with images so I can't compromise on this.

The power issue could be due to charging port, battery, charger, some small issue or the worst motherboard issue but as of now it's not known. I am trying to get that fixed while I am trying to get the first shop to compensate me.