Is it possible to get DHL import tax refund if you send the item back using prepaid shipping label?
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TLDR : Answer Summary
The possibility of obtaining a DHL import tax refund when returning an item with a prepaid shipping label depends on various factors. If the item was faulty, the seller may need to cover the refund or replacement costs. If the shipment was sent under a Delivered Duty Paid (DDP) arrangement, the shipper is responsible for the tax. In cases where the shipment was formally cleared, a refund might be possible but could be a lengthy and costly process. However, if it was cleared informally, receiving a refund is unlikely in practice, despite being theoretically possible.