I have been hearing the same thing we go through the Washington DC office we were told by them to give an itinerary flight and we did not have to purchase our flight ticket until we got Visa approved.. in November other airlines are going to start flying and you may have more options..
Working on ours from the US, alot of paper work.. Must have full criminal background check, 800,000.00 bhat, full insurance, medical qualifications, etc... Other flights are super to start in November..
good luck with that, after a multitude of trips to Thailand we have learned that you never do anything through a third party more than not they take your money and you get nothing if you can come into the country legally you do it through a Visa with the Thai Embassy only. We love Thailand and our children have been there 10 years but one of the biggest things that we have learned is there is more corruption sometimes than there is good...
We have been following this extremely closely because our children live in Bangkok we have been trying since May and we have been trying every option possible to get there and our daughter had told us because of typical Thai situations not to try that Visa because it is been ran through a third party and they take your money and the state had not approved it yet