What should I do if my flight is canceled and I need to change my Certificate of Entry (COE) for Thailand?

Certificate of Entry (COE)Flight Cancellation Thai Visa Rules Travel Tips for Expats Embassy Contact Information

Jun 24, 2021

3 years ago

ORIGINAL POSTER

This question has been asked many times and saw this on the DC Embassy page, hope it helps...

DC Embassy:

Flight cancelled?  Please contact us for a revised COE. Travelers who have received COEs but have to change plan due to flight cancellation should write to the embassy / consulates-General. They will be given special access to their old accounts on the COE application platform to amend flight/ASQ details and re-apply for a new COE.

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TLDR : Answer Summary

If your flight to Thailand is canceled, you should contact the embassy or consulate-general to obtain a revised Certificate of Entry (COE). You can gain special access to amend flight and ASQ details on the COE application platform. Note that if your flight changes within 72 hours of departure, a new COE is not required. It’s also advisable to reach out directly to the embassy for assistance, especially if you’re currently in another country and facing entry issues.

Blaise ****

Is there a number that we can call? I am currently stuck in Seoul, one of my earlier flights got cancelled and my COE dates didn’t match up and I was denied entry

3 years ago

Blaise ****

I have tried emailing, messaging on Facebook, and calling 2024310882 and I have not been able to get through

**********

*****

and I have not been able to get through

3 years ago

Kathy ****************

ORIGINAL POSTER

They have been closed since Friday, should open today..

3 years ago

Reply to

Kathy ****************

Anthony ********

Flights changed within 72 hours of departure do not require a new coe. Just a thought

3 years ago

Ricky *********

@Anthony *******

Hi Anthony, I just looked up this topic today. I want to add that this only applies if your airline makes the change. I just got burned at JFK on Thursday due to this! Will I ever make it? Thx

3 years ago

Anthony ********

@Carlo ***********

keep trying Carlo I've made it here with KLM

3 years ago

Ricky *********

@Anthony *******

Loved the KLM part. I wasn't as wise and picked Qatar Airways. I am pretty close to trashing my Qatar Airways ticket. They screwed up my original Jan 9 arrival. Kept cancelling flights in the spring. Then on Thursday, they refused my New York State issued PCR test. I called the cops, then they accepted it...but it was too late (only 5 min past check-in close). While waiting for the cops to show up, I watched them close check-in on 3 Indian families waiting in line -all were there before I was. Impossible to contact. I can't wait for POV vids from the World Cup in Qatar next year-WILL be comical.

3 years ago

Reply to

Ricky *********

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How can I change my COE for travel from Phuket to Bangkok?

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