@Brandon ***********
First thanks for all your help (and everyone else). I really appreciate it.
I haven't created a login - perhaps that makes a difference? I've explained the steps I took in my previous replies to you and Andi. I'm using the browser on my computer. I can't find the steps to take to get to the Non-O visa. Screenshots don't help; I need the *exact* steps on the e-visa website or the URL after you've navigated to the Non-O visa.
Apologies if I'm missing something simple.