, maybe it's different in HH , but I've found them helpful everytime, switching to the 65k this year.
The banks not so much , but I have witnessed many farang in the banks raising their voices because they are not understood 😅....this has a bad effect on all of us I think.
It is just a complete lottery mate. I have submitted 4 online in total, very first on accepted, 2nd accepted, 3rd rejected( reason given - wrong entry date on passport), 4th one accepted again...... During this period of time I never left the country or changed address, so EXACTLY the same details on each application 🤷♂️🤷♂️.... Pure luck, no logic