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Do I need to worry about my visa status when verifying my phone number for Bangkok Bank?

Bangkok Bank Visa Types Bank Account Verification Foreigners in Thailand Visa Exempt DTV Visa Account Identification Thai Banking Regulations

Aug 1, 2025

23 days ago

Toni *******

ORIGINAL POSTER

Just came to my mind, about bank accounts. Bangkok bank started sending messages to customers they need to vwrify their info, early this year.

First, I went to bangkok bank, and since my phone number was same as when i opened my account long time ago with visa exempt, they told me everything ok but i needed to go truemove to identify myself.

Just now, having a conversation elsewhere, I just realized bangkok bank wasnt interested in my visa, they asked nothing about it, only told me i need to verify my number with the operator (picture, address and maybe something else i dont remember).

So be cool, they are not interested in your visa type if you already have an account with them.

Peace out 😘

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TLDR : Answer Summary

A user recounts their experience confirming that Bangkok Bank is primarily interested in verifying mobile phone numbers for account holders rather than their visa status. Comments from other users agree that while the primary requirement is to verify personal information, there are inconsistencies across branches regarding the necessity of property ownership to maintain an account, especially for certain visa holders.

DTV VISA RESOURCES / SERVICES

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Pui *****

This is not consistently the issue. There have already been plenty of posts from people who were told that the issue is neither the mobile number match requirement nor the facial recognition requirement but specifically that Bangkok Bank doesn't allow DTV visa holders or tourist visa and visa exempt holders to keep their bank account unless the person shows they own property in Thailand. This is already well explained and discussed in dozens of posts, as well as the fact that not all branches are following the same rules. The mobile number issue is a separate new requirement, and an issue that affects anyone at every bank, Thai or foreigner, regardless of what visa they have.

21 days ago

Toni *******

ORIGINAL POSTER

@Pui ****

there was one post here about property, but the facts of the post doesnt match up so most likely a lie, fearmongering.

21 days ago

Toni *******

ORIGINAL POSTER

@Pui ****

there are posts of people asking the bank if owning a property is a requirement, bank telling them no. Its what you believe in, go ask yourself and you'll see, thats the best way.

21 days ago

Pui *****

@Toni ******

I think you aren't part of enough groups that discuss the DTV. In the last couple of days, someone with a DTV visa posted in a group specifically that the bank wanted to close their account unless they could show they owned a property which they fortunately did so the bank allowed them to keep their account.

21 days ago

Toni *******

ORIGINAL POSTER

@Pui ****

I dont believe in internet stories, bangkok bank wasnt interested in my visa type or anything, just the phone number. Thats all that matters to me really

21 days ago

Pui *****

@Toni ******

so you're going to extrapolate your experience at one branch with what people have been told at any of the hundreds of other branches? I am sure you know fully well that all rules are applied inconsistently in Thailand even at government offices or police, much less at a bank. Every branch will tell you something different.

21 days ago

Reply to

Pui *****

Ian **********

I kept getting text messages from AIS about account identification, so I went to the shop with ID, and they took a picture of my passport and of me. So I'm ready if Bangkok Bank call me in. Last year, a large number of unregistered phone SIMs were cancelled. My Thai girlfriend had to get her SIM reactivated.

22 days ago

Johan **************

Yes, it was the same for me. Just had to get a paper from ais and bring it to the bangkok bank branch with my passport and a few hours later everything was working again.

23 days ago

George *********

@Johan *************

my experience exactly...no mention of visa, and up and running again within hours

23 days ago

Reply to

George *********

Toni *******

ORIGINAL POSTER

Found my screenshot about what it was all about. Not about visa, about phone number only.

23 days ago

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