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Answered5 years ago

Is the Bangkok Bank app currently down for customers in Thailand?

Garrett ***********
asked Sep 25, 2021
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Heads up for Bangkok Bank customers. Apparently the app is down for the day.
Answer summary
Users have reported that the Bangkok Bank app was down on a particular day, causing frustration among customers who were unable to access their funds. Some users speculated it might be due to technical maintenance or updates, while some users confirmed that the app was functioning again shortly after the issue. Additionally, the conversation shifted towards the importance of having cash on hand during banking app outages, highlighting the need for redundancy in banking methods.
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Brian ******
Brian ******
Can anyone tell me if having a Bangkok bank account ( in a rural province) makes it easier to get an account opened in a branch in Bangkok? Thanks
Garrett ***********
Garrett ***********
OP
@Br***
So you have a bangkok bank account in Thailand, and you want to open another account in a new province correct?
Brian ******
Brian ******
@Garrett **********
Yes that is right. I have a passbook and an expired ATM card. I never go to Udon Thani anymore and would like to set up my banking in Bangkok to get ready for retirement. I have heard it is near impossible to change branches with the same account. But does having this account make it easier to open another account. I want to build up funds for retirement.
Garrett ***********
Garrett ***********
OP
@Br***
Only way to know is to go ask the branch. Each one is different. In Bangkok I always recommend Krugsri, I find them to be the easiest to open accounts with.
Alain ***************
Alain ***************
Mine’s working fine. Paid my internet bill
Finn ******
Finn ******
And can not use transfer method to any other banks too
Anthony ********
Anthony ********
Good grief they informed everyone through their online bank application about a week ago they would be down
Maria *******
Maria *******
Kasikorn only Not working but other bank still working
John ************
John ************
Working fine for me
Paul ********
Paul ********
Thanks for that, I kept re-booting all my devices trying to a monthly re-payment!
Dave *********
Dave *********
As per the email they sent out advising customers of planned maintenance in advance.
Garrett ***********
Garrett ***********
OP
@Da**
I didn't get any email
Tony ******
Tony ******
Bangkok Bank app is working perfectly now.
Rob *******
Rob *******
@Tony *****
you’re lucky, mine still isn’t working
Tony ******
Tony ******
@Rob ******
It says that you are not connected to the internet/WiFi.
Tony ******
Tony ******
@Rob ******
Good luck and stay well.
Rob *******
Rob *******
@Tony *****
Yes but I am connected, and other people in this thread are having the same problem.
Kala ****************
Kala ****************
They fucking suck! I can’t even use my money 😡😡😡
Garrett ***********
Garrett ***********
OP
@Ka**
I have krungsri, it's working fine. But for future reference, I always like to keep a few thousand baht in cash on me, and a little more in my condo. You never know when stuff stuff will stop working. Even in the US, credit card systems go down occasionally due to weather.
Nick ************
Nick ************
@Garrett **********
in other words always have a plan B! I think I have A, B, C and a D now.
Garrett ***********
Garrett ***********
OP
@Ni**
Redundancy is the key to a successful mission. Remember, something will always fail.
Kala ****************
Kala ****************
It’s supposed to be working now but my app still isn’t working
Gina **********
Gina **********
This is also mine
Rob *******
Rob *******
@Gina *********
Same here
Gina **********
Gina **********
@Rob ******
still not working 😞😞😞
Gina **********
Gina **********
@Rob ******
hi!yes now okey
Rob *******
Rob *******
@Gina *********
I just checked mine and it’s working now.
Rob *******
Rob *******
But let me know if yours is working again
Rob *******
Rob *******
@Gina *********
I’ll leave it for a few and check again later this afternoon
Gina **********
Gina **********
@Rob ******
same mine
Rob *******
Rob *******
@Gina *********
I just saw someone post that their app is working but mine isn’t
Kala ****************
Kala ****************
Gina **********
Gina **********
@Kala ********
what should we do
Kala ****************
Kala ****************
@Gina *********
I don’t think we can do anything. I checked their fb page and everyone is mad because theirs isn’t working either. 😭😡
Hans *********
Hans *********
This all Bank have sometimes in Night and now often for Computer update because the work with Windows 7.
Garrett ***********
Garrett ***********
OP
@Ha**
No its not, Krungsri is working fine.

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