My husband and I currently hold DTV visas under digital nomad category because we are remote workers. we had our thai bank accounts opened at KrungThai with our previous student visas a year ago. Recently, his Krungthai “Next” mobile application crashed because of some bugs. So, he needs help with logging into his mobile application again at the bank. However, Krungthai banks keep denying to help logging in again because of new policy or something. Does anyone know any Krungthai bank branch that is foreigner-friendly or DTV-friendly?

I hope this falls I to the everything else category.

I have been in the UK since April and have had no issues with my Bangkok Banking app for the three years I have had the account. Today I tried to open the app and was presented with the message below. I am somewhat surprised because I bought the sim card I use in 2019 and opened my bank account in 2022. I certainly did not use anyone elses name to get either. I have rung the number and spoken to someone about the issue and they say I have to go to my local branch to sort it out. As that is over 6000 miles away I explained it wasnt possible! I also explained that now I am unable to pay my rent or for utilities and other things. He told me he would look into it and would contact me within 5 days by email. I dont hold out much hope. I also need to transfer money back to UK as the cost of living here is horrendous and I cant return to Thailand until October.

Has anyone else had this situation and found a way to get around it from abroad? I am aware that it has happened to others but I thought I was safe as I had both sim and account in my name?

Hello,

I just have a question regarding my bank application from SCB

I am not in the country right now, but I just wanted to check anything on the SCB app and got the information "UNABLE TO PROCEED" while opening the app.

I’m the only one who have this issue?

As information, I made the bank account few years ago on an official way with work permit.

Many thanks and have a good day ✌🏼