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What issues are users facing with the Bangkok Bank app and ATMs?

Bangkok BankBanking IssuesMobile BankingATM ProblemsExpat Financial ServicesOnline BankingThailand Banking Services
Mar 25, 2020
5 years ago
Chris *****
ORIGINAL POSTER
Anyone having issues with Bangkok Bank? App won’t log on and ‘communication error’ at 2 different ATM’s.
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TLDR : Answer Summary
Many users are experiencing issues with the Bangkok Bank app and ATMs, reporting inability to log in, communication errors, and failed transactions. Comments highlight similar frustrations such as slow app performance, ATMs not functioning, and problems completing transfers. Users are advised to check account statements and be cautious of withdrawal fees when using different ATMs.
Terry **********
Online banking up and running. Balance correct following failed attempt to withdraw money from ATM
5 years ago
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Ken ***********
@Terry *********
 i am trying to transfer from Bangkok Bank on App. I can sign in and start transfer, but it times out before completing.
5 years ago
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Ken ***********
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Damian *********
Same can’t log on or even give me the option to put my pin in on the app
5 years ago
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Louis ************
I used the Kasikorn ATM today to withdraw 20,000 bhat, charged me 53 US $ (673.10) more than the pink Government Saving bank (619$), yesterday. Be careful which ATM you use this dumbass took a beating.
5 years ago
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Ivan ************
The ATM should not matter, just make sure it bills you in THB not USD. If it asks, always select THB. The fees are identical for all of them, and the rate is not set by the Thai side but by Visa/MasterCard+ your home bank.
5 years ago
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Ivan ************
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Dianne *****
Yep, so annoying. I couldn't transfer money today either
5 years ago
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Henri ******
It happens regularly ...and nobody, bank workers incl, can explain why....
5 years ago
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Terry **********
Cannot log on, use ATM or pay by card
5 years ago
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Joe ***********
Yes - me too, cannot do a transfer
5 years ago
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Bob **********
ATMs down also
5 years ago
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Artur ***********
Yes. I have this problme from 8am
5 years ago
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Philip *********
Check your account. I had the same problem this morning but when I went to the counter to withdraw the cash the failed ATM transaction was showing as a withdrawal. Have had to complete a form to get it refunded (hopefully!)
5 years ago
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Ivan ************
I had a similar situation once where there was a power cut JUST after the ATM debited the money but before it gave it to me. No problem getting back, they refunded it next day IIRC.
5 years ago
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Chris *****
ORIGINAL POSTER
@Philip ********
 Thats such a pain in the hole! checked on my laptop and luckily it didn’t affect my balance.
5 years ago
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Chris *****
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John ********
I just logged on to the mobile app. But really slow.
5 years ago
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Chris *****
ORIGINAL POSTER
All I’m getting 😕
5 years ago
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Chris *****
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Ryan ******
Nationwide
5 years ago
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Chris *****
ORIGINAL POSTER
Ooo snap!
5 years ago
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Chris *****
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