This is NOT an official government website. We are an independent resource providing information and assistance to travelers.
What issues are users facing with the Bangkok Bank app and ATMs?
Bangkok BankBanking IssuesMobile BankingATM ProblemsExpat Financial ServicesOnline BankingThailand Banking Services
Mar 25, 2020
6 years ago
Chris *****
ORIGINAL POSTERAnyone having issues with Bangkok Bank? App won’t log on and ‘communication error’ at 2 different ATM’s.
TLDR : Answer Summary
Many users are experiencing issues with the Bangkok Bank app and ATMs, reporting inability to log in, communication errors, and failed transactions. Comments highlight similar frustrations such as slow app performance, ATMs not functioning, and problems completing transfers. Users are advised to check account statements and be cautious of withdrawal fees when using different ATMs.
Pelle Eriksson★★★★★
Absolutely Bangkok's best service I highly...recently on Facebook
Luca G.★★★★★
I used this agency for my DTV Visa...recently on Google
Trusted Thai Visa Agent
OVER 100,000 EXPATS SERVED
#1 VISA AGENT IN THAILAND
Terry **********
Online banking up and running. Balance correct following failed attempt to withdraw money from ATM
Ken ***********
@Terry *********
i am trying to transfer from Bangkok Bank on App. I can sign in and start transfer, but it times out before completing.Reply to
Ken ***********
Reply
Damian *********
Same can’t log on or even give me the option to put my pin in on the app
Louis ************
I used the Kasikorn ATM today to withdraw 20,000 bhat, charged me 53 US $ (673.10) more than the pink Government Saving bank (619$), yesterday. Be careful which ATM you use this dumbass took a beating.
Ivan ************
The ATM should not matter, just make sure it bills you in THB not USD. If it asks, always select THB. The fees are identical for all of them, and the rate is not set by the Thai side but by Visa/MasterCard+ your home bank.
Reply to
Ivan ************
Reply
Dianne *****
Yep, so annoying. I couldn't transfer money today either
Henri ******
It happens regularly ...and nobody, bank workers incl, can explain why....
Terry **********
Cannot log on, use ATM or pay by card
Joe ***********
Yes - me too, cannot do a transfer
Bob **********
ATMs down also
Artur ***********
Yes. I have this problme from 8am
Philip *********
Check your account. I had the same problem this morning but when I went to the counter to withdraw the cash the failed ATM transaction was showing as a withdrawal. Have had to complete a form to get it refunded (hopefully!)
Ivan ************
I had a similar situation once where there was a power cut JUST after the ATM debited the money but before it gave it to me. No problem getting back, they refunded it next day IIRC.
Chris *****
ORIGINAL POSTER@Philip ********
Thats such a pain in the hole! checked on my laptop and luckily it didn’t affect my balance. Reply to
Chris *****
Reply
John ********
I just logged on to the mobile app. But really slow.
Reply to
Chris *****
Reply
Ryan ******
Nationwide
Chris *****
ORIGINAL POSTEROoo snap!
Reply to
Chris *****
Reply
22 comments
2 years ago
26 comments
2 years ago
85 comments
2 years ago
17 comments
2 years ago
44 comments
2 years ago
8 comments
2 years ago
126 comments
2 years ago
6 comments
2 years ago
26 comments
2 years ago
36 comments
2 years ago
13 comments
2 years ago
10 comments
2 years ago
21 comments
3 years ago
100 comments
3 years ago
78 comments
3 years ago
15 comments
3 years ago
60 comments
4 years ago
4 comments
4 years ago
3 comments
4 years ago
36 comments
5 years ago
22 comments
5 years ago
102 comments
5 years ago
81 comments
5 years ago
36 comments
6 years ago
37 comments
7 years ago
7 comments
a month ago
9 comments
a month ago
21 comments
a month ago
16 comments
a month ago
8 comments
a month ago
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.