ask
Search
Ask
Answereda year ago

Does Hua Hin Immigration accept black and white bank statements printed from the Bangkok Bank app for Non-O retirement extensions?

Jason **********
asked Aug 4, 2025
2.7k
views
17
replies
1
likes
For annual Non-O retirement extensions at CW, does immigration accept the black & white printed version of the 12 month bank statement requested for free via the Bangkok Bank app and sent to your email? Or does one need the 12 month bank statement on original blue letterhead requested at a Bangkok Bank branch for Baht 200 which takes a week to process? Many thanks.
Answer summary
There is uncertainty about whether the Chiang Mai (CW) immigration office accepts the black & white printed version of a bank statement obtained through the Bangkok Bank app for the Non-O retirement extension. Some users suggest that CW strictly requires original documents, while others report that they have successfully used app printouts. Ultimately, to avoid any complications, it is safest to order the original 12-month bank statement on blue letterhead from a Bangkok Bank branch, despite the longer processing time and additional cost.
17 repliesnewest first
8

Click comment and we will ask for your email, then OTP, then name.

Jason **********
Jason **********
OP
Thanks everyone for your input. This is one of the reasons I was asking as it seemed there were reports that CW accepted the app statement version which is convenient. I have also been in a situation where I ordered the 12 month statement but the branch forgot to submit the request to the head office so when I showed up a week later no statement was ready which messed up my plans a bit (especially if you book an appointment as the slots fill up well in advance). Had to wait another week. Will plan to keep ordering the original version to be safe. Thank you.
John **********
John **********
@Jason *********
couple of points. If you request the 12nl month statement via the app it only gives the current month plus the 11 prior months which may not reach back to your previous extension, the guy who posted that he was using it successfully was using monthly income for his extension so it was easy for him to see that it covered 12 months of monthly transfers. You can also, when you order the statements directly from your Bangkok Bank branch, ask them to email them to you. This way you can determine the dates they generate the statements for and they arrive the following day
Jason **********
Jason **********
OP
@John *********
Thanks for the info. I did not know this. So the head office will email you the statements, then you can print a color version with the Bangkok Bank blue letterhead? Is that correct?
John **********
John **********
@Jason *********
its black and white
Tod *********
Tod *********
@Jason *********
sincerely good luck with it, What you could do is download and print the 12 month statement from your mobile app, AND order the 12 month detail transaction report from the bank too.

THEN

when you go to get your extension give them the printed one you downloaded but hold the bank printed one back.

See if it goes thru

OR

if they say you need the bank one and if they do say that just pull it out and use it 😛

That's a fool proof way to find out IF it'll work or not AND it won't run you off the rails if they do require the bank printed one
Jason **********
Jason **********
OP
@Tod ********
Thank you. Appreciate it.
Peter *******
Peter *******
Hua Hin Immigration accept the printout outs from the app and also credit advice print out from email
Albert *********
Albert *********
Only original
Tod *********
Tod *********
I'd say just order the year detail transaction report from your bank (the one they print on paper that has the tear off tabs) rather than download/print your own

If they DON'T accept it (and not all do) you're stuck.

Just order it, have them print it out for you and stamp it. You can order it early and then just pick it up when you pick up the bank letter <- or that's what I'd do
Tod *********
Tod *********
@Max ************
please believe I am not saying someone didn't post that they used the mobile app downloaded print out to get their extension OR that it didn't work for them.

I'm only asking WHY risk it?
Michel *****
Michel *****
@Max ************
you didn't mention which method you are using, but apart from that, you will need the bank letter and a 12 months statement for both methods.
Tod *********
Tod *********
@Max ************
you still DO need the bank letter even if you are using monthly income method, because that bank letter shows the balance on the account the day you got the letter

whether you use banked money method OR monthly income method you need THREE things from the bank

A year transaction detail report

the 'standard' bank letter

update your bank book the date you apply for the extension
Max *************
Max *************
@Tod ********
There was a guy here a few days ago saying that the print--out from Bangkok Bank is accepted at CW.
Goodd *******
Goodd *******
@Max ************
Why risk rejection when you can order the transaction report from the bank and know 100% that it will be accepted?
Michel *****
Michel *****
@Max ************
also, you will need a bank document to prove your sole ownership of the account anyway. You can't get that online.
Michel *****
Michel *****
@Max ************
then why ask the question, just take the risk. In my experience they will NOT accept it at CW. It might depend on the mood of the officer in front of you.
Max *************
Max *************
@Goodd ******
Because this guy used the print-out from Bangkok Bank at CW. I didn't buy it at first but he was adamant it was accepted. That's why.

Activity

8 joined
Jason **********
Jason **********
Jason **********
Jason **********
Jason **********
Jason **********
8
people
Thai Visa Advice
Thai Visa Advice
...members40% approval
Member 1
Member 2
Member 3
Member 4
Member 5
Member 6
Member 7
Member 8

Related

25
How can I change my bank from Bangkok Bank to another without affecting my visa extension funds?
4.7k35634mo
Does the homeowner need to register me at my address for a Non-O visa application in Thailand?
1.3k1286mo
Can I change from a DTV to a Non-O retirement visa during the 5 years?
745211y
What should I do about the additional two months required by Bangkok Bank for my Non-O retirement Visa extension?
1.8k14161y
Does Phuket Immigration require a 6 month or 12 month bank statement for a Non-O visa extension?
369111y
Can I change my address when applying for an extension of my Non-O retirement visa in Thailand?
905711y
Do I need health insurance to extend my Non-O Retirement Visa in Thailand?
2.8k23201y
What paperwork is needed to extend from a 60-day tourist visa to a Non-O visa in Thailand?
883372y
What are the steps to report a TM 30 after moving to Chiang Mai with a retirement visa from Pattaya?
2.2k18132y
Can I use a 6-month bank statement for my yearly Non-O visa extension in Chiang Mai?
1.6k7222y
When is the earliest I can apply for a 1-year extension on my Non-O retirement visa in Thailand?
1.7k9163y
Can I travel to Malaysia and return to Thailand with both my old and new Italian passports?
2k13183y
How do I apply for a retirement visa in Thailand as an American citizen nearing the end of a visa exempt stay?
2.9k23243y
Can a tourist on a 30-day VOA in Chiang Mai obtain a Non-O visa in Thailand for retirement purposes?
2.8k19293y
Can I switch from a Non-B visa to a Non-O visa for retirement in Chiang Mai without leaving Thailand?
1.9k13173y
Can I apply for a 60-day visa in Kuala Lumpur while waiting for my retirement visa process in Thailand?
2.3k21124y
Can I apply for a Non O visa in Chiang Mai while needing to withdraw funds?
2.6k18274y
What are the requirements for applying for a Non-O visa and opening a bank account in Thailand?
2.9k2984y
What documents are required to change from a Tourist visa to a Non-O visa in Thailand for retirement, and is the TM.7 form needed?
823245y
How can I convert my visa exempt entry into a retirement visa in Thailand?
1.5k7155y
Is a 6-month bank statement sufficient for extending a Non-O visa for retirement in Thailand?
3.5k32205y
What is the process for obtaining a Non-O retirement extension at Chiang Mai immigration?
1.8k8245y
What are the steps to obtain a Non-O visa and a one-year extension in Thailand, especially for expats who are married?
2.4k22126y
What are the new rules for the Non-O retirement visa regarding bank balance and documentation in Thailand?
3288y
What are the requirements and process for extending a Non-O Visa in Thailand?
1.1k4138y

Resources

Need help with your retirement visa?