I hope this falls I to the everything else category.

I have been in the UK since April and have had no issues with my Bangkok Banking app for the three years I have had the account. Today I tried to open the app and was presented with the message below. I am somewhat surprised because I bought the sim card I use in 2019 and opened my bank account in 2022. I certainly did not use anyone elses name to get either. I have rung the number and spoken to someone about the issue and they say I have to go to my local branch to sort it out. As that is over 6000 miles away I explained it wasnt possible! I also explained that now I am unable to pay my rent or for utilities and other things. He told me he would look into it and would contact me within 5 days by email. I dont hold out much hope. I also need to transfer money back to UK as the cost of living here is horrendous and I cant return to Thailand until October.

Has anyone else had this situation and found a way to get around it from abroad? I am aware that it has happened to others but I thought I was safe as I had both sim and account in my name?

For someone who may want to switch from the expensive Elite Visa scheme to the DTV, and who already has a Thai bank account, are there any risks that the bank might close the account due to the visa status change? Any relevant experiences to share most appreciated.

I recently saw posts here and TikToks of people opening accounts at TTB. So, I went to the TTB branch at Big C Extra On Nut in Bangkok and opened an account. I also got myself an ATM card, and it cost me literally nothing—not even a deposit. The staff were quite helpful and assisted me throughout the entire process, including the bank application and setting up the ATM card password.

The bank has a list of required documents for DTV holders opening an account. Here is the list:

* Passport

* Visa

* A document issued by the Thai government or the applicant’s country of origin, such as an ID card or driver's license

* Lease agreement

* TM30

* Residential house registration

Additional documents:

* Job statement

* Job contract

* Proof of soft power-related activities (e.g., Muay Thai, Thai culinary training, medical treatment), such as an invitation letter, etc.

Bring all of these documents along with copies.

In my case, I provided all of them since I had them.