UPDATE to my post about Bangkok Bank locking account AGAIN:

When the branch in Jomtien called the Hua Hin branch (where I opened the account) they told them that I needed to bring in a new lease agreement.

So, I had just signed one for 12 months a couple days prior in Jomtien.

When I arrived at the Hua Hin Branch I was now informed, “yes, we need this, but it is not enough! We also need the property owners ID card,” which I didn’t have, because I wasn’t told!

This is the consistent type of incompetence I have personally dealt with from BKK Bank. Why they can’t seem to provide an entire list of the documents needed at one time, is beyond any reasonable question!

I have had enough with this bank so I closed my account and will replace it with a second account to my existing K Bank account! I have learned, the way banks operate here it’s best to have more than one account with enough money to survive for 3 to 4 weeks in each.

What banks OTHER than BKK Bank and K Bank do you recommend?

And have any of you with a K Bank account had your account locked with or without notice as many of us have had happen to to use with BKK Bank?

The point is, if you’re in the planning stages of living in Thailand, skip setting your account with BKK Bank. You WILL regret it!

Yes there are some who have been with BKK bank for many years and never had an issue. I’m happy for you. But those of us who have joined in the last few years are under way more scrutiny than others who have a longer history with the bank.

But to arbitrarily lock a person’s account, blocking their access to their own money , WITHOUT so much of a call or email to say, “hey, we need this document, please bring it to a branch near you by blank date,” is beyond comprehension, and horrific business practice.

Good luck! Welcome to Thailand!

Read the last paragraph if you have a frozen account.

Does anyone has problem to increase daily limit with TTB Touch? The feature was frozen for almost 3 months. Since 09th September the app can access it but when I want to click save, it sends th message that I need to visit the branch. I just did that, the branch staff called the call centre to tell me that due to a technical problem, this feature can only be available from 16th September onwards.

Why sending people to the branch then?? I'm beginning to think that we're not customers but a burden to those banks. Unbelievable.

Recent change in Wise to Bangkok Bank ‘International Funds Transfer’ tagging.

Prior to this month transfers Wise to Bangkok Bank took 3-5 days but where tagged correctly as ‘International Funds Transfer’. However this month the same transfer occured in seconds and appears to have been routed through Kbank and then received at Bangkok Bank as a local bank to bank transfer.

Note: the Wise process did not stop to ask the reason for transfer which I previously tagged as ‘funds for long term stay in Thailand’

I am on the NON-O retirement extension based on 65,000 thb monthly. I am concerned that Bangkok bank will not be able to provide a document for the next extension identifying 12 monthly international funds transfers.

Note: I will print a receipt from Wise each month and save. Remains to be seen how this new change will play out.

Having my bangkok bank account frozen why don't they least allow.a small withdrawal each day to help pay for food and bills

Hello, those of you who had to go to Bangkok Bank to verify your accounts, how long did it take for your account to work again? It's been a week since I went to the bank and my account is still blocked.

Hello,

Has anyone with a DTV heard back from Bangkok Bank after having their account frozen last week? They told me that it would be unblocked by Friday or Monday, or that I would at least hear back from them. The only change to my app is that there is no longer that notification of going to the bank to submit documents within 30 days.

Thanks

Bangkok Bank Phone Banking in English : Impossible...

Hello there, I am trying to check my account balance from outside Thailand through the Bangkok Bank vocal phone banking (+66) 02645 5555). When one choses the English service, it does not work : some long message in Thai is given... Have tried more than 20 times, still no English. Does anyone else have the same problem ? Thanks !

PS : No problem to download the Apps, but to activate the Apps : you have to do it on an Bangkok Bank ATM & a Thai SIM (for the OTP) i.e. only in Thailand... And no e-banking possible when on a Non-O / Retirement visa... I have neither Apps activated, nor e-banking facility.

Seeking advice for extension of stay for non immigrant O visa based on expat children studying here. Clauses 2.8 and 2.9.

It’s my second extension.

Main issue is the three months deposit of 500k.

My extension expires on June 30 therefore money has to be in the account within March 30th.

I sent the transfer on March 19th but there was a mix up between my home bank and the corresponding bank here, therefore the money hit the account on March 29th. Issue is that June 29 and 30 is a week end. Therefore unless they are open on a Saturday I would have to go there on the Friday 28th that is not three month.... what will happen? Will immigration understand is there a rule? Seeking advice.