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Answereda year ago

How long does it take for a Bangkok Bank account to be unblocked after verification?

Lize-Mari ******
asked Aug 26, 2025
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Hello, those of you who had to go to Bangkok Bank to verify your accounts, how long did it take for your account to work again? It's been a week since I went to the bank and my account is still blocked.
Answer summary
Many users report varying experiences with the length of time their accounts remain blocked after visiting Bangkok Bank for verification. Initial wait times were communicated as 3-7 business days, but many have experienced delays longer than that, with some still waiting weeks later. Others mention switching banks due to repeated issues with account freezes. Overall, users have faced challenges in getting their accounts unblocked, leading to frustration and considerations of alternative banking options.
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Max *************
Max *************
Just out of curiosity. Are these accounts actually frozen or is it just transactions using mobile banking that are affected?
Giraffe *********
Giraffe *********
@Max ************
unable to use bank app but if you have debit card withdraw from ATM as I did they keep sending messages inregards to fee for debit card lol
Max *************
Max *************
@Giraffe ********
I'm not affected. My Thai bank accounts are working as they should.
Lim ***********
Lim ***********
@Max ************
it's suspended completely. No withdrawal at counter, no withdrawal at ATM, no interbank transfer between original BBL at BKK account to new UTH BBL account. But can remit money into the account, but cannot remit money out via app, counter or interbank.

Totally frozen inside out! This is personal experience just from last week.

How is this legal? Them withholding our funds hostage even after verification?
Derek *****
Derek *****
damn - that sucks man. U expect this with PayPal and Wise accounts but not actual banks. You should be allowed to opt out, cash out, and close the account instantly. I hope it clears soon - maybe get every foreigner to sign some petition and file a complaint with the FCC. Likely wouldn’t result in anything though. TIT
Max *************
Max *************
@Lim **********
How old is your account?
Max *************
Max *************
@Lim **********
It's a bit strange to put it mildly.
Lim ***********
Lim ***********
@Max ************
but account was just validated in early July after the initial suspension, so don't understand why it's suspended again... Very frustrating...
Max *************
Max *************
@Lim **********
Still relatively new. One guy said his branch mentioned 4 years old accounts were not affected,and I have seen 5 years in one comment.
Lim ***********
Lim ***********
2 yrs.
John **********
John **********
@Max ************
transfer in still works. No withdrawals by any route
Max *************
Max *************
@John *********
So, transfers using internet banking don't work either?
John **********
John **********
Derek *****
Derek *****
I’ve asked the same thing and nobody ever answers - lol
Phil *******
Phil *******
@Derek ****
card doesn't work at ATM or store, qr scan doesn't work, transfer out doesn't work.
Max *************
Max *************
@Derek ****
I wish anyone with a frozen account had access to internet banking and tried it. I do at both Bangkok Bank and KBank. Like you said, nobody answers. 🤔
Katherine ************
Katherine ************
Went in at 11am, told 5pm.

It was bang on
Kat ******
Kat ******
Matt ************
Matt ************
4 days for me including the weekend.
Phil *********
Phil *********
I changed bank as this the second time in 2 months my account has been frozen without notice, how many more times are they going to this that's the problem, so went to kasikorn and had new account in 1 hour, tested the transfer from wise and it took 30 seconds to go into my kasikorn account
11
Yo***
Yo***
@Phil ********
second time frozen for two months???? It looks really serious.
Phil *********
Phil *********
@Yo***
I'm not alone been lots of post from others that have had there accounts frozen twice
Yo***
Yo***
@Phil ********
😰😰I will withdraw all of my money first. Thanks for your advice. I had it once, but again? No thanks.
Phil *********
Phil *********
@Yo***
I'm retired, I don't know why they doing it but as I said I'm not the only one, bkb seem to have there own rules for everything
Yo***
Yo***
@Phil ********
😳 but is there any reason to do this again? once maybe Ok, I had it once before. do you have any business here or retired?
Dror *********
Dror *********
@Phil ********
i have kasikorn but those bastards have new dailty limits i was always with them but now with new tules 5000 daily in app

20,000 for debit

Have to ask through app to highten the limit every month coz its just for 30 days
Larry ********
Larry ********
@Phil ********
im with you just opened an account at Kasikorn last Wednesday after waiting all day Tuesday at Bangkok Bank account still locked. The worse customer service ever...
Phil *********
Phil *********
@Larry *******
totally agree,, why do they give you 30 days to sort it out but freeze your account, be better if they gave you 7 days then freeze if you not sort it, better off with kasikorn as transfer is instant unlike bkb
Tin **********
Tin **********
@Phil ********
how u get kasikorn
Phil *********
Phil *********
@Tin *********
just visited the branch on Jomtien beach road, had most of documents needed apart from residence certificate, went immigration next day and obtained it by 11.30 went back to bank and had my account at 13.30
Tin **********
Tin **********
@Phil ********
hav uk passport
David *********
David *********
Same
Jay *******
Jay *******
James *********
James *********
once you had been in the bank & confirmed you id... do they allow you to make a cash withdrawal....? thanks 🤔
Lize-Mari ******
Lize-Mari ******
OP
@James ********
no I still can't access my money or make any payments or withdrawals
Ronny *****
Ronny *****
@Lize-Mari *****
can you still receive payments while acc is blocked?
Ali ******
Ali ******
Still waiting too
Peter ********
Peter ********
I was told 7 to 10 days. Hasn't been 10 days yet. Think it will be a minor miracle if is working again after 10 days
Vera **************
Vera **************
Same question 15 times a day all over. Bank initially said 3-7 business days , then increased to 14. Most still waiting
Giraffe *********
Giraffe *********
Mine still waiting since June
Lize-Mari ******
Lize-Mari ******
OP
@Giraffe ********
oh goodness so long
Giraffe *********
Giraffe *********
@Lize-Mari *****
Have an account at Kasikorn & Krungsri Banks with drew monies via debit card from Bangkok Bank

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