Once you get by this section it's fine . Like I said I almost applied for the wrong visa because of the glitches. I applied for a Non Immigrant O Visa it was simple I got my visa in 6 days. The only documents I had to supply were the passport page, Passport Photo, proof I'm in my country. I used my licence, and proof of finances. Good Luck
I found the first part of the E-Visa site where you put in what visa your after is glitchy. It almost happened to me, as it kept crashing and timing out.
It's just normal, some companies or branches go to the advanced school of how to make things difficult 😂 for ferang. They seem to be full of their own self importance.