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Glenn ****
This is a summary of
Glenn ****
's contributions to the platform. They have posed 24 questions and added 363 comments.

QUESTIONS

COMMENTS

Glenn *****
That is because your phone number matches their records, mine did not for an unknown reason
Glenn *****
@Juli **********
i understand that but changing that requires that your phone number matches their records. Mine did not.
Glenn *****
@Michael *******
you are not paying attention. My Phone number in BBL records are wrong. If they matched there would not be an issue except for the requirement for a photo.
Glenn *****
@Douglas ******
i don't, phone but it was factory reset. Trade in. That would still not explain how my phone number had a wrong on their records. The number in their records is unknown to me. Possible it was a traveler's sim when I first got to Thailand and only used for 2 days.
Glenn *****
@Tim *******
now i understand. The bank manager had me aside and was supposed to be taking care of me so I missed my number
Glenn *****
@Frank *********
the app checks your phone number against their records. Mine dud not match
Glenn *****
@Leong ****
viewing the signature is available but not changeable at any branch. Thr signature is available from your pass book with a special light.
Glenn *****
@Tim *******
hiw would only possibly know that the bank had a different number.
Glenn *****
@John *********
i explained. My Phone numerber did not match so I could not setup the app on my new phone. I had to go to the bank and have a picture taken (new) the my phone number didn't match. Could not change the number because my signature didn't match. Signature was only needed to change my number.