Anonymous participant 211 Sometimes if the number has been used (they resold the number), you get the error. I've had it cos I was sold by AIS an older number.
Anonymous participant What kind of HR can't produce employment certification? Heck, take matters into your own hands and maybe you could even prepare the letter for them and have them stamp and have the proper signatory if need be.
Maybe an employment letter which states that you're allowed to work remotely (ideally without the duration/limitations explicitly stated) maybe helpful for you. Can you just ask HR/People Ops with such letter?