@Dave *********

You're still not answering me. Is this because you have not needed to show your passport to transact, or because they don't care that you are showing a different current passport than what's in their system. Or are you an expat with a pink card ID or other form of accepted ID who now thinks everyone else must have the same and no one ever uses a passport as ID at the bank?

@Dave *********

If they need your passport for something (such as the OP needed to get a statement), and the passport you give them isn't valid or doesn't match the one they have on file, they will surely update their records at that time. If you haven't needed to do any transactions requiring an ID, then of course you haven't needed to update it.

@Jo *********

the question is about the compulsory auto/motorbike insurance, NOT about health insurance. In Thailand, you must at least have the compulsory insurance on a vehicle for it to be driven legally.

@Jo *********

I believe you go in and out somewhat often, which is why it doesn't apply for you.

MIke Rootie you're incorrect. We're not talking about tourists. As a resident, you must convert your country's license to a Thai license to continue driving unless you are here short-term. It seems obvious that the person asking wants a Thai drivers license for long-term use, and isn't a tourist on a quick trip if they are considering paying 6000 baht for one. As a new member, you shouldn't be talking down to members like me who have been here for years giving advice about drivers licenses and visas to travellers to Thailand.

@Jo *********

is active enough in the various Thai groups and has seen me enough to surely be able to judge who is more likely to be giving correct advice. I've helped Jo with questions multiple times myself, but that doesn't mean I won't clarify or correct if something is wrongly stated.

First go and update the passport on your account without asking for anything else. It is perfectly normal for banks to update passports when one expires or is cancelled. Then after the new passport is in their central database (usually takes a few days), then you can go in with that passport to request your statement. This is because the bank generally has to take a photocopy of your passport and current entry visa to show it matches what's in the computer in order to process most transactions, and they can't do that if your passport and current entry don't match what's in their system. So if you were to lose your current passport, you need to first get a new one and update it at the bank.

@Jo *********

you've been illegally doing it. Just like you could likely keep using a UK license in the States for years since no one is checking how long you've been in the country. Doesn't mean it is legal. Just cause you get away with something doesn't make it legal.

You can compare it to the rates posted online for Super Rich which is generally considered the best money exchanger in Thailand.

You didn't come in by visa on arrival. You came in by visa exempt. Visa on arrival is where you pay for a visa on arrival at the airport, granting you a 15 day stay, and it is only for very few nationalities like Indians and Chinese. Visa exempt is where you were exempt from buying a visa on arrival or in advance, because your nationality allows you to be exempt and just get stamped in without a visa.

@Russell ******

actually anyone can walk up to a teller with any bank book and they will update it. No need for it to be the account holder. Friends have done it dozens of times for me at multiple different banks and branches.