Anonymous participant 591 Top answer!

Very good price. Plus, you have more chance of a company in your home country paying out.

@Henrik ****

Condoning perpetuates ‘Government Department’ arrogance and incompetence. Pocketing $400 dollars without supplying the reason for cancellation (or rejection) is deplorable.

@Henrik ****

The OP could have made an incorrect assumption?

Did the Japanese Consulate actually state their reason for ‘cancellation’ was the fact you left Japan during processing?

@Paul *******

Thanks for your information. Last time I looked it could only be changed by a personal visit to branch. It appears (at least for me) that I can change it via my mobile app too. ‘Personal Information’ (KYC) is also interesting. It shows both registration and mailing address. My registration address is that of my Visa Agent who opened my account. My mailing address is an address I left seven years ago. Must have forgotten to update!

Anonymous participant 667 Or nonexistent?

@Aye ******************

Great, easy and comfortable solution. Not outrageously expensive either. Thanks for your information!

@Steph ****

They don’t want to talk to you. Or anyone else. Unable to justify their actions. If they were a business they would go out of business. There is something you could do. Ask your bank/credit card company for a chargeback. They will contact Thai Embassy in Munich and ask for an explanation. If no response within 30 days you should get your money back. However, there is the possibility that doing so may count against you if/when reapplying.

Sounds like incompetent staff.