ask her to print it out. in my experience the condo management tend to pass the buck when it comes to registering the tm30. and you dont find out until you try to extend your visa and they fine you.
I am fully aware of the difference between the stv and the setv.
I used the long stay up to 90 days as an option on the Thai London embassy page.
This directs you to the stv application page
There are 12 conditions that require you to submit evidence, some of these are duplicated ie photo of passport - proof of residency
Sha+hotel
Flights
Insurance proof of funds etc
At no time are you asked for either a police check or a medical certificate(which is why I chose this visa as its near impossible to see a doc in the UK at the moment)
Yes I saw that the Emirates insurance doesn't give you enough cover for a long stay so I gave anarwak some more of my buisiness she must be a rich young lady now😂😂😂