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mobile banking
Showing 31 questions
This page displays all the results for the mobile banking tag, sorted by the most recent activity. There are a total of 31 questions that have been tagged with mobile banking. Explore the questions to find discussions and information relevant to this topic.
I have been out of Thailand for over a year now but I have maintained my BBL account with a balance of
<฿100. I have not been able to use my Mobile banking account app for at least 15 months. There was an update to the app and whenever I attempted to use the app I was forced to install the update before using it. I was required to visit my Bangkok Bank to accomplish that. I was not willing to do so for my small balance.
Today, there was a new Play Store update of the app. AND LO AND BEHOLD I AM NOW ABLE TO FULLY USE THE APP AGAIN.
So previously I had an education visa and opened an account with Krungthai. Everything works and I’ve had no problems at all.
However I wanted to move the Krungthai Next app to my new phone so I went in to ask if they could do it (because it would not let me login on my new phone without going in person)
First they asked straight away “visa”. I showed them my DTV and they were confused, speaking in Thai with each other then they called the call Center, as the visa I registered the bank account with was different.
At the end they basically said DTV holders aren’t meant to have a bank account so we can’t register you for the app on your new phone. However you can keep the bank account open and continue to use it.
So now I’m stuck with a very old phone just to use for scan pay.
Not ideal but better than nothing. If anyone has a work around or any advice I’d appreciate it. But yeah seems like they’re a lot stricter now
A few questions for those with DTV and Bangkok bank accounts
1. Do Bangkok bank notify you? Message? Email?
When we try to make any mobile banking transactions it now says "recipient invalid" (they were fine before), so we wonder if that means they have cancelled our account?
2. If we are cancelled, do we have to visit the branch where we setup the account?
I have the DTV visa. I'm trying to open a TrueMoney account on my phone.
It seems that TrueMoney is blocking foreigner registrations. When you click "scan passport" it fails. But when you click "scan local Thai ID card" it works without issue.
I opened a BB account about 2 years ago with the help of an agent. My mobile app was suspended about 2 months ago because the Sim which I purchased at the airport doesn't seem to be registered in my name.
My question is will the bank just block you from using mobile banking app or do they actually just close your account after 30 days? The message on the app just said it was blocked but I don't remember seeing anything about the account being closed if I didn't correct the problem. The challenge is I'm living overseas and won't be back to Thailand for at least another 18 months.
I have a Bangkok Bank account. I opened it myself at a branch, not through an agent, but I currently don't have a long-term visa. This account has always been functional, and I've been able to log in to the mobile app. However, a few days ago, after I changed my phone, when I tried to log in again, a page appeared asking me to contact the branch. I've heard that Bangkok Bank is currently cleaning up some accounts, but my account has been used for some time and was fully compliant when it was opened. If I visit a branch, is it possible to restore my account access? I've searched through old posts from two months ago, when the situation first began, and I've found conflicting opinions. I'd like to know if anyone has had any personal experience with a similar situation. I'm currently traveling elsewhere in Southeast Asia, and I'm considering whether it's worth adjusting my plans to visit Thailand sooner. Thanks.
Hello everyone. I have a question about Thai bank accounts. I know changes happen, but if I get a retirement visa or possibly a marriage visa, can I withdraw those funds from the US if I went back or do I have to remove funds while in Thailand? I’m hoping we stay, but my spouse may want to work enough work Quarters to qualify for Social Security which probably means living here unless she could do remote work with she hasn’t done before. Haven’t looked into those jobs yet