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Why is Krungsri stopping online banking service registrations for foreigners?

Krungsri Bankonline bankingmobile bankingThailandexpatsVisabanking restrictionsfraud preventionThai government regulations
Apr 14, 2025
2 days ago
Munich *****
ORIGINAL POSTER
Just found this message logging into my krungsri account with browser. Anyone an idea what this means or reason Krungsri stops online banking service registration now as not opening any bank accounts to farangs like the other bank branches in Thailand?
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TLDR : Answer Summary
Krungsri Bank has reportedly stopped online banking service registrations for foreigners (farangs) as part of a broader trend among banks in Thailand aimed at enhancing security and reducing fraud. Many banks in Thailand are shifting to mobile banking applications, which offer more controlled access through verified phone numbers. This change could also be influenced by government regulations increasing banks' responsibilities in fraud cases, leading to the discontinuation of certain online services.
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Paul ********
madness. You will use your phone!!! 555
a day ago
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Günter *********
I tried to book a flight Chiang Mai Bangkok using Visa with my German Bank Account. Couldnt do it because the Identifikation App didn’t work in Thailand. Couldnt pay with Visa, unbelievable. So I went to a travel agency close by the hotel who did it for me for a small fee, actually. I heard they offer this kind of service in 7 11 close by also. You identify and they transfer the money 💰 using your Visa. Amazing. You couldn’t get that service in a German supermarket. Kind people
2 days ago
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Ant ******
Cash
2 days ago
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Willem ****
Existing customers can continue to use the service as usual.

So no problem at all!!
2 days ago
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Andy ********
Is having a Google account becoming a prerequisite for banking now?
2 days ago
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Sandro-Sam *********
The internet we use today is a POS, it will soon be replaced so these services will be redundant.
2 days ago
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Jo **********
@Sandro-Sam ********
 what is POS
2 days ago
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Pe ****
@Jo *********
Point of sale
2 days ago
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Jo **********
@Pe ***
 ok
2 days ago
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Jo **********
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Sandro-Sam *********
Piece of SHITE
2 days ago
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Sandro-Sam *********
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Casa ********
I think you should be prepared for mobile banking only because many banks are discontinuing online banking to prevent hacking and fraud
2 days ago
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Rancy *******
@Casa *******
 think once again!!@
2 days ago
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Rancy *******
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Porky ******
Shit bank anyway 🤷🏻‍♂️
2 days ago
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Lutz ********
@Porky *****
 I can't complain about them. I was able to open a bank account with a touristvisa at the KhonKaen branch, and they always have good and friendly service.
2 days ago
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Lutz ********
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Andre *********
Bangkok Bank and Kasikorn Bank also neglect the desktop version of their online banking services. Many functions are missing or don't work. I suspect they'll discontinue their service completely soon, too. But that's not a problem; everyone has a mobile phone these days. This service is being continued and constantly improved. And anyone who can use the desktop version should be able to handle the mobile version as well. BTW, in 12 years I have never used the desktop version.
2 days ago
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Tom ******
@Andre ********
 To move dollars in FX account to baht it’s necessary to use BB website. Cannot do this on mobile app.
2 days ago
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Tom ********
@Andre ********
 Don't assume everyone has a phone!
2 days ago
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Casa ********
@Tom *******
 i would assume people not using mobile might avoid computer as well. Good old branch banking ..safest and good to socialize
2 days ago
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Casa ********
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Terry ********
@Andre ********
 Bangkok bank’s website works just fine. I never use an app for banking. It’s less secure in my opinion. Phones get lost, left behind and stolen all the time. People often use public WiFi with them, which isn’t secure at all.
2 days ago
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Steve *********
@Terry *******
 I use NORD VPN, in addition to anti virus
2 days ago
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Terry ********
@Steve ********
 on your phone?
2 days ago
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Steve *********
@Terry *******
 my phone, computer and tablet. All has NORD
2 days ago
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Terry ********
@Steve ********
 yes, NORD is a VPN but what antivirus app is there for a phone? Is that Surfshark? I’m not familiar with it.
a day ago
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Frangipani *******
@Steve ********
 I used to use Nord as well. Their service turned absolute crap 💩 8 or so months ago for me.

Switched to Surfshark and I’ve never been happier 😃
2 days ago
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Steve *********
@Frangipani ******
 I was debating between NORD & Surfshark.
2 days ago
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Steve *********
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Casa ********
@Terry *******
 Yes totally agree with you and many were upset initially.. But I guess banks in Thailand must have done risk benefit and probability analysis whereby they might hv found that you are at risk only when your mobile is hacked or lost, while on website anyone sitting anywhere in the world can hack your account. And if mobile is hacked due to you clicking any link or it getting lost will be your situational fault but NetBanking is open house invitation to the world hackers to sit and try their luck anytime anywhere with any account and also data theft too
2 days ago
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Casa ********
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Porky ******
@Andre ********
Both those banks are crap in my past experience

I’ve been banking with SCB since 2001 and never had an issue.

You get what you pay for 👍🏻
2 days ago
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Jonnie *******
@Porky *****
 I found the polar opposite, never an issue with KBank in years, have my SCB but it’s hardly used nowadays, KBank works better for me.
a day ago
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John *******
@Porky *****
 How much are you paying?
2 days ago
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Kim *********
@Porky *****
 ridiculous to call them crap when your experience with them apparently dates back 24 years. BKK is fine - the other I don't know
2 days ago
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Porky ******
Wowwww, so many mind readers on this thread today!

How do you do it!???

You DON’T because your assuming is amusing 🤣
2 days ago
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Tony ***********
@Porky *****
 i have 4 different accounts. SCB is by far the worst app. Kbank by far the best. I use them all everyday.
2 days ago
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Christian ********
@Porky *****
 do you have a bank account which cost a lot ? What extra sevice you have for the more money you pay ?
2 days ago
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Andre *********
@Porky *****
 It makes me so happy that you have 24 years of experience with SCB, and yet you know that BB and KB are useless today. Cheers to your clairvoyant abilities.
2 days ago
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Porky ******
@Andre ********
Still happens to be the same opinion of friends who up until recently still banked with them actually.

You need to work on your mind reading skills if you’re going to make retarded assumptions like that.
2 days ago
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Porky ******
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Casa ********
@Porky *****
 Why criticize and unnecessary spoil name of banks. How can you have problem with SCB NetBanking while they already stopped this service long back ? But I guess it is for safety of everyone.
2 days ago
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Porky ******
@Casa *******
You couldn’t have read my post properly if that’s what you have to say?
2 days ago
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Christian ********
@Casa *******
 in germany the DKB Bank do this also and the others will follow. there is no realy need for a desktop version when the smatphone version works perfect.
2 days ago
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Allan ******
@Casa *******
 and his “past” experience must have been 20+ years ago!
2 days ago
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Allan ******
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Andrew ********
If they are doing this for a web page and not the mobile app.. they are making access restricted to a device possibly to add security to the account..
2 days ago
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Malcolm *****
Attempt to stock hacking and fraud
2 days ago
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Jennifer ******
SCB did this some time back. Only on phone app now.
2 days ago
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Paul ********
@Jennifer *****
 Absolutely correct.
a day ago
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Jo **********
@Jennifer *****
 and they have an amazing app
2 days ago
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Jennifer ******
@Jo *********
 for sure. I was a bit worried when they were abolishing online, but the app works perfectly.
2 days ago
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Jo **********
@Jennifer *****
 yes can do everything
2 days ago
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Jo **********
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Brandon ************
I believe many of the banks are stopping to offer online services. They only want people to use the mobile app, because they can restrict that to a single phone number they know is registered to the same name as the person on the account. It's a new measure because the Thai government is going to start holding the banks responsible when there are frauds and scams, so the banks are closing all the possibilities that they can.
2 days ago
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David ********
@Brandon ***********
 so they couldn't just change it so users needed use a mobile phone number for authentication when logging in?
2 days ago
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Brandon ************
@David *******
 seems they're not willing to take that chance since they'll be on the hook for any scam losses
2 days ago
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David ********
@Brandon ***********
 yes, but that doesn't mean they can't continue offering the service. It simply means they need to improve their security protocols and systems
a day ago
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David ********
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Robert ********
@David *******
They would have to create an authentication app. SMS isn’t secure AT ALL.
2 days ago
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David ********
@Robert *******
 this is exactly what in mean
a day ago
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David ********
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Peter ****************
@Brandon ***********
 Okay, existing users can still use the internet site with a browser but y'r right, maybe more will follow and stop using this. I still use the sites sometimes e.g. to make a print. With the apps (don't know Krungsri), making a screenprint is blocked. Also there are a bit more options on the browser sites, e.g. I can see the balance in my Fixed deposit account, which I cannot add in the app. I have Bangkok bank and Kasikorn bank. Hopefuly they continue a while.
2 days ago
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Peter ****************
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