Answered3 years ago
Can I verify my SCB app outside Thailand using my AIS SIM card?
This is a anything else question.
I have internet banking with SCB on my phone.
Now I got a new phone and got all the apps installed that I need. When opening the SCB App it wants me to switch from wi-fi to mobile data to verify my phone number.
And here is my problem.
I'm not in Thailand at the moment.
If I put my ais SIM in my phone, switch to 📲 data outside Thailand, would I be able to register into the app or would it just block my account?
On the old phone I can use internet banking outside Thailand without any issues.
Any suggestions?
Thanks
I have internet banking with SCB on my phone.
Now I got a new phone and got all the apps installed that I need. When opening the SCB App it wants me to switch from wi-fi to mobile data to verify my phone number.
And here is my problem.
I'm not in Thailand at the moment.
If I put my ais SIM in my phone, switch to 📲 data outside Thailand, would I be able to register into the app or would it just block my account?
On the old phone I can use internet banking outside Thailand without any issues.
Any suggestions?
Thanks
Answer summary
The user wants to know if they can verify their SCB app while outside Thailand using their AIS SIM card for mobile data. Various commenters share experiences indicating difficulty with international banking app setups, with most suggesting it's challenging to authenticate a new phone from abroad. Several people recommend using the old phone to access the app until the user returns to Thailand, as the account typically remains accessible through the old phone. It's also noted that users might need to visit a branch for verification in person if they experience any access issues.
27 repliesnewest first
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Robert **********
Try your thai sim; sms may work. If not try the app and text them to ask for international service. If yiu need to top it up you can use mobiletopup.com
Bob **********
You might need to get a code from the ATM
Thomas *********
You won't freeze your account but I changed my phone and had to go into the branch. SCB, BKK bank and KK have top banking apps. When you come back go into the branch they will have it up and running in minutes. I believe it's to do with registering the new MAC address. It will still work on your old phone.
Оливер *********
OP@Thomas ********
I'm worried because they told me inside the branch, banking only works on on phone and one phone onlyThomas *********
@Оливер ********
that is correct because of the unique MAC addressBernard *****
Website is possible.
Also, now with Siambank you can use only one phone.
Better to have also an account in Bangkok Bank. No need to get the sim to change a phone. Just need to know the number of your atm card and your code
I am not sure that roaming is better because I don't know if they need the simcard only or the thai simcard connected to a thai network. You can try it. Not very expensive.
Or keep your old phone some months.
Also, now with Siambank you can use only one phone.
Better to have also an account in Bangkok Bank. No need to get the sim to change a phone. Just need to know the number of your atm card and your code
I am not sure that roaming is better because I don't know if they need the simcard only or the thai simcard connected to a thai network. You can try it. Not very expensive.
Or keep your old phone some months.
Gary **********
Im with kisikorn bank and both my wife and me had to go to data internet to set up our app on new phones.give your data internet a try if it does'nt work ya can sort it when next ya come Thailand.i had once simular with bangkok bank got locked out of sign in to account but got here and sorted it all over the phone with service care
Оливер *********
OP@Gary *********
did you get locked out on your old phone as well?Gary **********
@Оли***
i did'nt get locked out on my kisikorn account as i swapped phones in Thailand i was just stating you have to go to your new phones internet not wifi turn it off, i was locked out off my bangkok account through the covid period and was saying after 3yrs when i returned it all got sorted by phone in Thailand.so dont be worried if you get locked out its simple to sort when you come Thailand next.
Peter *********
I have the same problem, use your new phone as a WiFi hot-spot, connect your old phone and use the app like that till you can get back and sort it out with your bank, hope this helps.
Nick ***********
Ive only ever accessed my SCB account via the website (account about 15 years old though)... Do you have log on details for that?
Thomas *******
Use your old phone
Оливер *********
OPOkay thanks for the answers.
What would happen if I try to verify my phone number outside Thailand and it doesn't work? Do they block my account or can I still have access through my old phone?
What would happen if I try to verify my phone number outside Thailand and it doesn't work? Do they block my account or can I still have access through my old phone?
Iriz *********
@Оливер ********
I had the same issue when I left Thailand for a year. But after I came back, I went to the SCB Bank and changed my mobile phone number and all went well. It's still working.
Bernd ***********
@Оливер ********
don't touch it. Use your old mobile until you back to Thailand.
Phil ******
Go to Thailand as only way to fix it
Оливер *********
OPI went into the branch to verify my new phone number as I lost the old ais SIM. I think I even went in there with my new phone but switched back to my old one as I couldn't be bothered setting up the new phone. I didn't know there was an easy way with the Samsung smart switch app, else I would have done it straight away.
Darren *******
I had the same with SCB when I got a new phone last year. I had to wait until I was back in Thailand to set it up on the new phone.
Jae *******
Kasikorn is the same.
Pascal *****
@Jae ******
i did it 2 times with KB. but second times i had to do something on ATMJae *******
@Pascal ****
Yes, I had to do that earlier this week.
Charles ********
You probably can't do it at all. I don't have SCB, but krungthai and Bangkok Bank. When I got a new phone, I could not do it alone as a foreigner. Had to go into branch to and have the staff verify me manually to login new phone.
Bernard *****
@Charles *******
Bangkok Bank is possible. No problem.
Martin *****
@Charles *******
. You can do that yourself with your atm card at a bangkok bank atm to get a new login codeBernd ***********
@Charles *******
not true. If you're in Thailand you can easily switch Bangkok Bank app to new mobile. You have to cancel old mobile. I just did it...
Chris *****
@Charles *******
same for me , tried many times to verify myself with krungthai as they have now closed netbank on pc , but been told I have to go in to a branch , but I'm not in Thailand
Graham *******
I have seen similar issues. Your issue might be international roaming! Doing things across borders digitally is becoming more difficult, sounds stupid but I experienced these issues!
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