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Answered3 years ago

What is the experience with Siam Commercial Bank's online application and English support services?

Einat *******
asked Apr 23, 2024
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Hi, Can you share experience with SIAM BANK: online application, Eng service on 24/7 Tel-line. etc? Tnx!
Answer summary
The discussion about Siam Commercial Bank (SCB) highlights positive experiences with their online application and English-language customer support. Users find the 24/7 hotline helpful, particularly the availability of English-speaking representatives. The SCB mobile app is lauded as user-friendly and capable of handling most banking needs, although it currently limits account access to one device, which can be a minor inconvenience for some users. Overall, the feedback is favorable compared to other banking options in Thailand.
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Michael *******
Michael *******
Very good, although currently you can’t access from two devices, I.e phone and IPad a minor inconvenience otherwise it’s excellent - over there from BKK bank which was dire
Einat *******
Einat *******
OP
"Siam Bank" I mean Siam Commercial Bank (SCB)
Jo **********
Jo **********
I assume you mean SCB? Excellent app extremely user friendly can do almost everything
Einat *******
Einat *******
OP
@Jo *********
yes! thank you so much, that's valuable info.
Stuart *********
Stuart *********
Assuming you’re meaning Siam Commercial Bank (SCB). Their
****
hotline works well with good English speakers. They don’t have a web based online access these days it’s all done on a phone or tablet app. Only one device has access to the account, regardless that it may be a joint account.

Their app I have found to be excellent. I can do most things from it that I need from it. Some specific things will still need a visit to a branch but these days they are way less than the old days.

I don’t have other accounts with other banks so I cannot compare with any other banks.
Einat *******
Einat *******
OP
@Stuart ********
thank you so much! this is very helpful and reassuring.

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