Richard Covington Yup. They try and get you to buy the insurance as if its needed to open a bank account with them. Many many branches try it on. Id call it a scam as well.
and I believe that once you use that agent for the process you are stuck with him/her. Anything else that you need to do relating to visas here going forward must be done via that SAME agent. Costly exercise if you ask me. 🤷♂️