I wonder if the hotel sold your room to someone booking direct, at a far higher cost, letting both Agoda and yourself down? You’d think they’d avoid upsetting Agoda though..
This happened on my wife’s boarding pass. Mrs was the last word, but they ran out of spaces for letters, so the s was omitted. It wasn’t a problem. It’s possible this is the same…
Thanks for that. I’d sooner do it properly via the embassy if I can. I wonder if the problem is with the website. I can’t get their phone to ring, let alone have someone answer it. Their email seems to be disconnected too.