A word to regular travelers to Thailand. I recently returned from Thailand using Finnair. They changed the return flight from a 2 hour layover to 21 hours. Could not change the flight on their crap application. When phoned Bangkok office they wanted 400 pounds to change flights even though I had booked a changeable ticket. Had to book a hotel in Finland. I've tried and tried to complain but they have blocked their complaints form! Flew with them before covid and was fine. What's happened Finnair? Food was rubbish and scarce. You had to pay for anything on the flight from helsinki. I personally will never fly this airline again.

I had quite a bad experience with Agoda. I used them a lot over the last ten years. More than four months ago I booked a hotel in Kao Lak for January 2023. I had "Agoda cash", that I earned because of a lot of bookings that I made, which I used for this booking. Yesterday, I received an email from Agoda, stating that the hotel is fully booked and that they have to cancel my booking. No problem, these kind of things happens, even though it's very strange for them only to realise it now. They then also informed me, that the "Agoda cash" that I used, isn't available any more, it has expired on 22 September!? Except for that, this was a non-refundable booking, so if I cancelled it, I would've lost my money. I mailed them about this issue, but they just flatly ignored it. This is about the principle of the matter. If this cancellation was because of my wrong doing, it would've been fine, but I get penalised because of their cancellation. Needless to say, they won't see me again.

Hi everyone.

I booked my test and go hotel with agoda at Novotel at suvarnabhumi Airport

Got my booking reference and confirmation from them .

They said the hotel would contact me for the required documents

Iv had no reply from the hotel after a couple of emails.

Anyone else had this problem with this hotel.

Thanks.

I was burned by Agoda. I requested a hotel room for 3 people and got charged twice the quoted price. They refused to refund me. Beware of Agoda. I will now use Expedia and booking.com until and unless they rip me off too.

Well, it’s crunch-time and I am pulling my hair out. Assuming my trip is not cancelled by the Tuesday announcement, the incompetence of my hotel and Thai pass application process, I’m due to fly out on the 12th… 9 days from now. Hotel has dicked around so long and does not seem to understand how urgently I need my reservation document to apply for Thai Pass. I have every single thing they need. Every document. My application has been rejected 3 times. Last time it took over 10 days to get the rejection letter. I’m just frantic. If I don’t get my Thai pass in time, what do I do?? Print out every single document and bring them with and hope for the best? Or just cancel my trip?

What happens if you make a mistake in your Thailand Pass application (date)?

I was in FB Messenger correspondence with my hotel and they reissued me my receipt ('voucher') with a new date, one day later, I suppose so that I wouldn't be charged for two nights instead of one - complicated due to arrival after midnight or something. The date made non sense to me - I arrive on the night of 11/9->11/10, but they will be billing as it is is 11/12 for some reason. But I figured, they are the hotel professional, they must have their reasons.

Two hours after submitting the form I receive an answer from the hotel by same social media saying use the correct date.

So, do I have to start this 2+ hour procedure all over or will the gov't official consider it a typo? But, if I do start another application there will be two in process.

Hi, a couple of things, I'm currently in the middle of my one month, under consideration extension to stay stamp (based on marriage), due to report back to immigration in a few weeks. All good apart from the fact that I'll be in Bangkok then (unavoidable) and need to book/check in to a hotel before that date. The hotel will then do the TM30 registration, will this bugger up the extension process? I'm considering getting the Mrs to book it, but it will make no difference if they ask me for my ID when I check in (on my own). Also, as I'm away my Lawyer says I can leave my passport with her to get it stamped? that would be nice as it would save me having to travel all the way back to Samui, but I'm not sure that's normal practice, or her having a 'mate' at immigration - I don't want to take any chances, any solid advice would be much appreciated.