I did not use agent. At the moment I am not willing to take a chance as everything with government and banking sector is unpredictable at the moment. Not much involved in presenting bank book even though the 40thb parking opposite JI is a bit of a rip off.
On extension I provided bank letter and 12 months statement. I never have been requested to bring bank book to Immigration in 3 months time after extension.Is this something new?