Alan Turnbull I did, it didn't make any difference, still had to go to the bank

I have lived in Thailand for 10 years now and had exactly the same situation. New safety measures have been introduced at all banks. You MUST go into a bank and set up facial recognition. Even on the old app your transfers and payments will be limited if you dont

This group is the best, you know exactly what is what with Tod.👍

I have had extension of stays for 6 years. I recently left the country (with a re-entry permit) and when I returned on 14 Feb, my immigration office said I have to go to the office in person for the 24 hr notification and also for the 90 day report because the online system is currently not working. I understand there are 70+ offices and your mileage my vary but that's what i was told by the people that should know.

@Ellie ******

Thanks for the info.

@Ellie ******

Does this add to the existing extension or is it deducted from the next? Or in other words, if this 60 day extension is obtained, does the next (one year) extension start new when the 60 days expires?

Must keep Tod. Best information on the web.

I use Nakhon Pathom, they seem less strict than many offices I read about. Go there and speak to the girl/young woman at the desk just inside the door. She's very helpful.

Also, go early, avoid holidays and Mondays😁

Two days trying mobile app and various browsers on PC. No luck.

I read an online report of someone who succeeded using the website ON THEIR PHONE using Chrome browser

Thanks for the reply. I'll try that next time