The first reason was because they said our kennels were too small. We followed their guidelines on their website exactly. Their process at the airport is to take pictures on a phone with the dog next to the kennel and then they send the picture to the vet crew and vet crew said “too small”. I asked them to measure the kennels and they would see it was according to their guidelines. They said, “we don’t have a measuring tape”. Which is just ridiculous and I told them that to give PRECISE guidelines for kennel sizes and then go according to a picture is not okay. They kept saying, “their tails touch the back of the kennel” when their instructions explicitly say to NOT measure the tail. So my husband had to spend an hour and a half in an Uber to go buy a new $300 kennel for one of our dogs.
The next problem was that they said the USDA health certificate had to be no older than 48 hours. Which isn’t listed anywhere on any website and the certificate is good for 10 days.
The next problem was more my fault because I misread the import permit had to be requested no less than 7 days before the flight when you’re not supposed to apply any LESS than 7 days before. HOWEVER, all of Thailand’s websites (their customs website and the Bangkok airport animal quarantine website say that you don’t have to have an import permit prior to departure and that you can apply at AQS in the Bangkok airport. Which Qatar had contradicting information in their own system and they said they have to have clarification from Bangkok before they could let us board. They never heard back from BKK AQS so they never let us on the flight.
We will probably have to pay to have a pet relocation company do the move as we had to get over for work and didn’t have time to get everything sorted before we left. Left the dogs with some family in Texas.
I just put in the cover letter I submitted that our daughter was three years old and had no account in her name but they could find our last names were the same and the funds were available to pay for her stay. Just in case :)
I’ve heard of other people doing the same thing as you and got approved! I hope they get back to you soon. Which embassy did you apply through? Might not hurt to send an email.
For sure. I posted this in another Thai visa page…
“Just got DTV approved!
USA-based. Washington DC embassy. Single-member LLC. Contract video editor.
Applied: August 15
Documentation requested: September 4
I forgot to include a letter stating my name, job description, digital nomad/remote, length of employment. I will attach pic of the template I used. I also included how I do my work remotely.
Approved: September 5
Funds:
- The full $16k wasn’t in my bank account until the beginning of August so I didn’t have an official bank statement showing the balance. I went to my bank and got a Letter of Standing showing my balance. I also supplied screenshots of the last month of my bank account (nothing redacted).
- I sent copies of a couple invoices, the invoice receipt after being paid, screenshots of my business bank account showing the payment being deposited (highlighted), as well as, highlighted deposits from my personal banking showing the transfer of payment from my business account to my personal.
Proof of Work:
Sent in my resume, screenshots of emails from clients stating the nature of my work (for clients I didn’t have contracts with), contracts from other clients, and screenshots of my portfolio:
Additional documents:
- I started my own business in April so I provided screenshots of an email between me and a client where I stated I was switching from my personal email to my work email.
- Certification of Formation
- Official document that contained my EIN
Further requested documentation:
- In the letter I stated my name, my job title, the scope of work I do, how I perform my work digitally, as well as stating that I was a business owner and referred them to the page in my original document submission that showed proof of ownership of my company.
I’m attaching the template I used for the letter of proof of work. I did not use the bottom part stating my current clients though.”