that pop up appears when you or someone else is already logged in in another session, usually it’s because you closed the windows without login out last time, stupid thing…
use the mobile application to receive a full year report to your email, it takes a few minutes to arrive (assuming when you wrote “Bangkok” you meant “Bangkok Bank”)
In my experience the first 90 days report after you entered the country or changed your address needs to be done in person at the immigration office, the online system will reject it
I am curious, I just saw a British national with two consecutive stamps, the first was a ผ30 (from BKK) and the second was a ผผ30 (from HKT) do you think that was a mistake from the Phuket airport immigration officer and will they have a problem getting the 30 days extension?
I may be wrong but I went to do my extension 3 weeks ago and got the statement from the bank (not the app) and I don’t remember they put any stamp or signature on it. The bank letter had those for sure but not the one year statement as far as remember 🤔